Travel Consultant

7 days ago

Lahore, Punjab, Pakistan Fly Quick PTY LTD Full time 400,000 - 500,000 per year

An Australia-based travel agency, is seeking a Travel Consultant to join our team in Lahore. The ideal candidate will have excellent communication skills and a passion for helping clients plan unforgettable travel experiences.

Must-Have Skills:

  • Minimum 1+ years of international ticketing experience.
  • Strong GDS command (Sabre, Amadeus) – end-to-end PNR handling.

The Ideal Candidate Has The Ability To:

  • Issue new tickets
  • Reissue / re-validate tickets
  • Process EMDs (e.g. for baggage, seat selection, upgrades)
  • Handle refunds, including involuntary scenarios and waivers

Key Responsibilities:

  • Assist clients with travel bookings, including flights, accommodations, and activities
  • Provide expert advice on destinations, travel requirements, and itinerary planning
  • Handle customer inquiries via chat or call and resolve issues promptly and professionally.
  • Maintain up-to-date knowledge of travel industry trends and destinations

Requirements:

  • Fluency in written and spoken English
  • Strong customer service skills - via WhatsApp, phone, and email.
  • Proficiency in using travel booking systems and software
  • Ability to work in a fast-paced, call center environment
  • Bachelor's degree or equivalent experience
  • Ability to work independently, handle pressure, and meet Australian time zones. (rotating shifts between 9am to 11pm) Melbourne time.
  • Knowledge of popular travel destinations and tourism products

Preferred Qualifications:

  • Previous experience in a travel agency or related role
  • Knowledge of popular travel destinations and tourism products

We Offer:

  • Market-competitive salary
  • Attractive sales commission
  • Opportunities for professional growth and development
  • Friendly workplace & environment

We are an equal opportunity employer and value diversity in the workplace.

Job Type: Full-time

Pay: Rs40, Rs50,000.00 per month

Experience:

  • International Ticketing: 1 year (Required)
  • Sabre: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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