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Client Relations Specialist

2 weeks ago

Islamabad Dha PhaseIi, Pakistan Aurora Nexus Full time 720,000 - 1,080,000 per year

Job Title: Client Relations Specialist (Virtual Assistant)

Location: DHA-1 Islamabad (On site)

Job Type: Full-Time

About Us:

Aurora Nexus is a growing Real Estate Virtual Assistant company providing professional support services to U.S.-based clients. We are seeking a motivated and detail-oriented Client Relations Specialist to join our team and build strong relationships with clients while ensuring seamless service delivery.

Key Responsibilities:

  • Act as the primary point of contact for assigned clients.
  • Manage client communications via calls, emails, and CRM tools.
  • Understand client requirements and coordinate with internal teams for timely execution.
  • Maintain accurate records of client interactions and updates.
  • Assist in preparing reports, proposals, and follow-ups.
  • Ensure high client satisfaction through proactive problem-solving.

Requirements:

  • Bachelor's degree (preferred, but not mandatory).
  • Excellent communication skills (spoken & written English).
  • Previous experience in customer service, client management, or VA roles preferred.
  • Strong organizational and multitasking skills.
  • Proficiency with MS Office, CRM, and online collaboration tools.
  • Ability to work night shifts (U.S. business hours).

What We Offer:

  • Competitive salary package.
  • Training and growth opportunities.
  • Professional working environment.
  • Exposure to U.S. real estate market and global clients.

Job Type: Full-time

Pay: Rs50, Rs90,000.00 per month

Ability to commute/relocate:

  • Islamabad Dha Phase-Ii: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Client Relations: 2 years (Preferred)

Work Location: In person