Visa Consultant

3 days ago

Lahore, Punjab, Pakistan f3141b76-129e-49ff-97a2-d45d074938c5 Full time 8,400,000 - 9,600,000 per year

Job Overview:

Empire Visa Consultants is seeking a knowledgeable, motivated, and customer-focused Visa Counselor with 2-3 years of experience specifically handling visa services for European and US destinations. This role plays a key part in maintaining our high standard of client service and successful visa outcomes.

Key Responsibilities:

  • Offer expert guidance and counseling to clients on visa categories including tourist, study, work, and family visas for Europe (especially Schengen) and the United States.
  • Analyze client profiles, assess eligibility, and recommend the most suitable visa pathways.
  • Assist clients in compiling, organizing, and reviewing all required documentation to meet embassy/consulate standards.
  • Prepare and submit visa applications: complete visa forms (e.g., DS-160), schedule appointments, pay fees, and track progress.
  • Keep abreast of current visa policies, immigration law changes, and procedural updates for EU and US embassies.
  • Serve as the main point of contact between clients and visa facilitation centers or embassies.
  • Maintain detailed client records in CRM systems and provide regular status updates.
  • Conduct pre-interview preparation and mock sessions, coaching clients on how to present themselves.
  • Respond promptly and professionally to client queries, resolving issues and ensuring a positive experience.
  • Work cross-functionally with internal teams to streamline processes, improve efficiency, and drive continuous improvement.

Qualification/Requirements:

  • Proven 2-3 years of experience as a Visa Counselor, Consultant, or Advisor, with a proven track record of handling European (Schengen) and US visa applications.
  • Deep knowledge of visa regulations, documentation, and application processes for EU and US destinations.
  • Strong communication, interpersonal, and customer service skills.
  • High attention to detail, especially in validating sensitive documents and data.
  • Excellent organizational and time-management skills; ability to manage multiple visa cases concurrently.
  • Proficiency in using visa portals, online application systems, and CRM tools.

Location: Faisal Town, Lahore

Work Days: Monday to Saturday (11:00 am -8:00 pm)

Job Type: Full-time

Pay: Rs70, Rs80,000.00 per month

Application Question(s):

  • How soon you can join? if selected

Experience:

  • Europe (Schengen) and US visa applications: 2 years (Required)

Work Location: In person

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