Female Support Agent

3 days ago

Islamabad, Islamabad, Pakistan BI COMMUNICATIONS Full time 150,000 - 250,000 per year

Job Summary:

We are hiring female Support Agents to provide exceptional customer service and assistance across various platforms including phone, email, chat, and social media. The ideal candidate will be responsible for resolving customer queries, maintaining satisfaction, and ensuring a seamless support experience.

Key Responsibilities:

* Respond to customer inquiries via phone, email, chat, or social media

* Provide accurate, valid, and complete information using the right tools and resources

* Handle and resolve customer complaints and issues efficiently

* Maintain detailed and accurate records of interactions in the CRM system

* Follow communication procedures, guidelines, and policies

* Escalate unresolved issues to the appropriate internal teams

* Ensure customer satisfaction and provide professional customer support

* Meet individual and team KPIs such as response time, resolution rate, and customer feedback

Requirements:

* Female candidates only

* Strong verbal and written communication skills in *English*

* Basic computer knowledge and typing skills

* Familiarity with CRM systems, email platforms, and MS Office tools

* Positive attitude, problem-solving skills, and patience while handling queries

* Willingness to work in *shifts / rotational shifts* (if applicable)

* Freshers can apply; experience in a BPO or customer service role is a plus

Preferred Skills:

* Experience in live chat/email support

* Basic knowledge of Excel and documentation

* Prior experience in tech support, e-commerce, or healthcare support is a bonus


What We Offer:

* Friendly and safe work environment

* Training and growth opportunities

* Fixed and performance-based incentives

* Female-led HR and support team

*Immediate joiners preferred*

-

Job Type: Full-time

Work Location: In person

  • Female Sales Agent

    2 weeks ago

    Islamabad, Islamabad, Pakistan Power Talks Full time 240,000 - 360,000 per year

    We need Female Sales Agent for our Food Stall in Centaurus Mall, IslamabadAnyone with upto 1 years experience in Sales role in any sector can apply.Great compensation with salary bracket of 20-30k per month plus food. And 1000 daily bonus on sale above 35k.Duty Timings: 11am - 11pmWe need on urgent basis so it's possible on rolling base.Contact: Manager...

  • Male / Female Sales Agent

    1 week ago

    Islamabad, Islamabad, Pakistan Power Talks Full time 240,000 - 360,000 per year

    We need Male / Female Sales Agent for our Food Stall in Centaurus Mall, IslamabadAnyone with upto 1 years experience in Sales role in any sector can apply.Great compensation with salary bracket of 20-30k per month plus food. And 1000 daily bonus on sale above 35k.Duty Timings: 11am - 11pmWe need on urgent basis so it's possible on rolling base.Contact:...

  • Covering Agent

    1 week ago

    Islamabad, Islamabad, Pakistan TAXI GUYS LIMITED Full time 200,000 - 400,000 per year

    Job Description:Job Title: Covering Agent (Taxi Dispatcher)Location: Islamabad (Bahria Town Phase IV)Employment Type: Full TimeAbout the RoleWe are looking for a sharp and steady Covering Agent to join our dispatch team. Think of this role as the control tower of our taxi operations. You will manage bookings, support drivers, handle customer queries, and...

  • Sales Agent

    1 week ago

    Islamabad, Islamabad, Pakistan Brown Bull Commodities Full time 400,000 - 600,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sales Agent located in Islamabad. The Sales Agent will be responsible for generating new sales opportunities, reaching out to potential clients, and building relationships with customers. Daily tasks include identifying customer needs, presenting...

  • Self Verifier Agent

    1 week ago

    Islamabad, Islamabad, Pakistan Baauz Ltd Full time 600,000 - 1,200,000 per year

    We are seeking a proactive and articulateSelf Verifier Agentto join our growing team. In this role, you will:Verify call protocols with professionalism and accuracyAsk qualification questions to assess customer eligibilityEngage and retain clients through the buffer zone periodSeamlessly transfer qualified leads to licensed agentsSupport deal closure and...

  • AI Agent Developer

    6 days ago

    Islamabad, Islamabad, Pakistan Universal Intelligence Full time 100,000 - 150,000 per year

    Company DescriptionUniversal Intelligence is a forward-thinking AI technology company focused on creating intelligent AI agents that transform how businesses communicate. Our solutions automate customer interactions, enhance operational efficiency, and deliver scalable support across multiple platforms. We utilize advanced technologies like Natural Language...

  • Senior Agentic AI Engineer

    4 days ago

    Islamabad, Islamabad, Pakistan Skylabs AI Full time $120,000 - $180,000 per year

    Job Title: Senior Agentic AI EngineerLevel: L4-L5Location: Islamabad, Pakistan (On-site)About UsAt SkyLabs AI Inc., we are at the forefront of the artificial intelligence revolution. As a US-headquartered company, we conduct applied research on AI for intelligent reasoning. We specialize in complexneurosymbolic AIto solve intricate problems within software...

  • Sales Agent

    1 week ago

    Islamabad, Islamabad, Pakistan MedicsMP Full time

    Job Title:Sales & Doctor Onboarding Agent (Commission-Only)Company:Medics MP – HealthTech PlatformWork Mode:Remote / Field-Based (Flexible)About Medics MPMedics MP is an innovative health technology platform focused on connecting doctors with patients through seamless digital solutions. We are rapidly expanding and looking for dynamic individuals to...

  • IT Support Officer

    5 days ago

    Islamabad, Islamabad, Pakistan J Communications Full time 30,000 - 60,000 per year

    Company DescriptionJ.Sons Communications, established in November 2014, specializes in providing freshly recorded and geographically specific lead generation services for insurance agents and agencies across all 50 states. Recognized for delivering high-quality and exclusive leads, J.Sons Communications serves both individual agents and large organizations...

  • Female Computer Operator

    1 week ago

    Islamabad, Islamabad, Pakistan Blue Kit Tech Pvt. Limited Full time 300,000 - 350,000 per year

    We are looking for Female Staff to manage our company's social media presence across platforms such as Facebook and others. The ideal candidate should be creative, organized, and well-versed in social media .Key Responsibilities:Manage and post content on social media platformsCreate engaging graphics, videos, and captionsRespond to comments and messages...