Customer Success Manager

23 hours ago

Islamabad, Islamabad, Pakistan Noxlumyn Full time $60,000 - $80,000 per year

Noxlumyn is on the lookout for Customer Success Associate

Location: Remote

Timings:

  • Location: Islamabad, E-11 – Hybrid (First month in-office, then remote)
  • Monday to Friday

About the Role:

As a Customer Success Manager, you will be the driving force behind our client relationships, ensuring they receive maximum value from our services. You will be their trusted advisor, understanding their needs, anticipating challenges, and helping them achieve their goals. This role is ideal for someone who thrives in a fast-paced environment, loves solving problems, and wants to be at the heart of a company's growth story.

Key Responsibilities:

  • Serve as the primary point of contact for assigned clients, ensuring their satisfaction and success.
  • Build and maintain strong, long-term client relationships.
  • Conduct regular check-ins and proactive outreach to understand client needs, challenges, and goals.
  • Coordinate with internal teams to ensure timely delivery of solutions and support.
  • Manage escalations with professionalism and problem-solving skills.
  • Track and analyze customer metrics to identify opportunities for improvement and growth.
  • Ensure retention and expansion of accounts by delivering exceptional customer experiences.

Job Requirements:

  • Proven experience of at least 2 years in Customer support and relevant roles.
  • Highly ambitious, career-driven, and motivated by fast career growth.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to influence and inspire clients.
  • Proactive problem solver with the ability to handle multiple priorities under pressure.
  • Comfortable making outbound calls to clients and building rapport quickly.
  • Highly organized, with great attention to detail and a solutions-focused mindset.
  • Flexibility to work US hours and occasionally adjust schedules based on team needs.

What is in it for you?

●Opportunity to work with some of the largest companies in the world.

  • Exposure to top industry experts and cutting-edge marketing strategies.
  • Clear growth path with performance-based career progression.
  • Collaborative and supportive team environment.

Note: We aim to make our recruitment process efficient and positive. If you do not receive communication from us within 14 days of submitting your application, please understand that we have moved forward with another candidate.

  • Customer Success Manager

    4 weeks ago

    Islamabad, Islamabad, Pakistan Your Doctors Online Full time

    Job Title: Customer Success ManagerDepartment: MarketingCompany DescriptionAt Your Doctors Online, we envision a world where quality healthcare is accessible to everyone, regardless of location or circumstance. Our story began with a simple, yet powerful idea: to bridge the gaps in traditional healthcare systems and empower individuals with convenient,...

  • Customer Success Executive

    2 days ago

    Islamabad, Islamabad, Pakistan Savvital Full time

    3 weeks ago Be among the first 25 applicantsAbout The CompanySavvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefitting from our customized solutions. Our team of educated experts are motivated individuals excited to...

  • A Customer Success Ambassador

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeCustomer Full time

    Job Title:Customer Success Specialist Job Description:The ideal candidate will be responsible for delivering exceptional customer experiences through effective communication and resolution of customer queries. Assist customers with their items purchased through our e-commerce website.Convey interest in each customer through courteous, attentive, and friendly...

  • Customer Success Executive

    23 hours ago

    Islamabad, Islamabad, Pakistan Savvital Full time $60,000 - $100,000 per year

    Job Description:About the Company:Savvital is an organization known for its distinct culture and competitive compensation. The company values its employees and fosters a positive and inclusive work environment, promoting creativity and personal growth. Additionally, Savvital offers above-market salaries to attract and retain top talent. With a focus on...

  • Customer Success Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan ibexl Full time

    Job Overviewibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with...

  • Customer Success Specialist

    5 days ago

    Islamabad, Islamabad, Pakistan ibex Full time

    Overviewibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international...

  • Customer Success Engineer – Zoho

    23 hours ago

    Islamabad, Islamabad, Pakistan Basecampdata Full time $90,000 - $120,000 per year

    About Erphub: Erphub is a U.S.-based Certified Zoho Partner specializing in affordable business process automation for small businesses. We deliver transformative digital solutions that improve operational efficiency and drive growth. At Erphub, we promote innovation, career development, and work-life balance in a fast-paced, collaborative environment. ...

  • Client Success Manager

    23 hours ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time $80,000 - $120,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Customer Success Executive

    23 hours ago

    Islamabad, Islamabad, Pakistan Vyro Full time 500,000 - 1,000,000 per year

    About the Role:Vyro is seeking an Customer Support professional to proactively engage with customers, address inquiries, and analyze feedback to enhance product offerings. This role involves effective communication, problem-solving, cross-functional collaboration, and a customer-centric mindset. Fresh graduates are welcome to apply.What You'll Do:Identify...

  • Customer Success Executive

    23 hours ago

    Islamabad, Islamabad, Pakistan Vyro Full time 400,000 - 800,000 per year

    About the Role: Vyro is seeking an Customer Support professional to proactively engage with customers, address inquiries, and analyze feedback to enhance product offerings. This role involves effective communication, problem-solving, cross-functional collaboration, and a customer-centric mindset. Fresh graduates are welcome to apply. What You'll...