Female Customer Rep
2 days ago
A well reputable Constancy firm is looking for a motivated and reliable Female Customer Representative to join our team in DHA Phase 5, Karachi office.
The CSR will serve as the first point of contact for our clients , providing information, resolving queries, and ensuring a smooth experience from inquiry to service delivery.
Key Responsibilities:
- Handle incoming calls, messages, and emails from clients professionally
- Provide accurate information regarding consultancy services
- Maintain updated records
- Resolve customer issues promptly and follow up when necessary
- Collaborate with the CEO and team to schedule appointments
- Collect client feedback and help improve service quality
- Staying up to date on the latest products and services
Requirements:
- Minimum Intermediate; Bachelor's degree preferred
- Prior experience in customer service or Visa / Consultancy firm is a plus
- Fresh can apply ( 1 Month Internship will be provided)
- Excellent verbal and written communication skills (Urdu and English)
- Strong interpersonal and problem-solving skills
- Basic knowledge of MS Office, WhatsApp Web, and Gmail
- Ability to multitask and work in a fast-paced environment
Benefits:
- Friendly and professional work environment
- Flexible work hours
- Competitive salary
- Growth opportunities in the travel industry
- Performance-based incentives
- Whatsapp, Saeed)
Work Location:
DHA Phase 5, Karachi (Nearby will be preferred)
Job Type: Full-time
Pay: Rs45, Rs65,000.00 per month
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