Customer Support Executive

2 weeks ago

Rawalpindi, Punjab, Pakistan Answer4U Full time 400,000 - 600,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Customer Support Executive located in Rawalpindi. The Customer Support Executive will be responsible for handling inquiries and providing solutions to customer issues. Daily tasks include responding to customer queries via phone, email, and online support channels, ensuring customer satisfaction, and providing technical support when necessary. The role also involves maintaining customer records, following up on customer complaints, and working closely with other departments to resolve complex issues.

Qualifications

  • Skills in Customer Support, Customer Service, and ensuring Customer Satisfaction
  • Experience in Online Support and Technical Support
  • Excellent communication and problem-solving skills
  • Ability to work effectively in an on-site team environment
  • Familiarity with CRM systems is a plus
  • Bachelor's degree or relevant experience in customer support roles

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