Senior Associate Operation
2 days ago
Company Description
TPL Life Insurance is Pakistan's 1st Insurtech company. We offer innovative life and health insurance solutions, making insurance accessible and affordable for all customer segments. By leveraging technology, TPL Life aims to deliver customer-centric products and services that enhance the overall insurance experience.
Role Description
This is a full-time, on-site role based in Karachi for a Senior Associate Operations. The Senior Associate Operations will handle day-to-day operational tasks, ensuring smooth workflow and efficient processes. Responsibilities include managing customer service interactions, analyzing operational performance, and working collaboratively with team members. The role requires effective communication and strong interpersonal skills to maintain a positive and productive work environment.
Qualifications
- Experience in Operations and analytical skills
- Strong interpersonal skills and effective communication abilities
- Customer service experience and ability to manage customer interactions
- Ability to work collaboratively in a team environment
- Bachelor's degree in Business Administration or a related field is preferred
- Experience in the insurance industry is a plus
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