Digital Sales
23 hours ago
Position Summary
The Digital Sales & CRM Coordinator will join the team remotely. This role requires exceptional communication skills, strong sales ability, and proficiency in digital tools to ensure world-class service. Key responsibilities include converting online inquiries into sales, managing leads in the CRM, coordinating with the quotation team, and following up to close deals.
Key Responsibilities
- Respond to all direct messages, inquiries, and emails within a maximum of 5 minutes during working hours (9 AM - 5 PM EST).
- Enter all inquiries and leads into CRM tools, ensuring accurate and timely data entry.
- Collect basic client requirements (e.g., custom jewelry design details, budget, preferences).
- Inform clients about current promotions and value-added offers.
- Coordinate with the quotation team to prepare and send pricing via Quotient software.
- Forward quotes to clients via email and schedule follow-up calls.
- Set up and manage phone consultations with clients, ensuring the sales team is fully prepared.
- Follow up with previous leads to re-engage and maximize conversion rates.
- Work closely with management to hit sales targets and achieve commission bonuses.
Qualifications
- Fluent in English with minimal to no accent in spoken communication.
- Strong sales skills with proven experience in closing deals or lead nurturing.
- Proficiency with digital tools such as CRM platforms, Quotient, AI productivity tools, and communication software.
- Excellent written communication and organizational skills.
- Ability to manage multiple leads at once and work under time-sensitive conditions.
- Highly responsive and reliable.
- Experience in jewelry, luxury goods, or high-ticket sales is preferred but not required.
Compensation
- Base Salary (commensurate with experience).
- Commission structure based on achieving and exceeding sales goals.
Job Type: Full-time
Pay: From Rs75,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Written Communication: 3 years (Preferred)
- Spoken Fluency: 3 years (Preferred)
- Sales: 3 years (Preferred)
- Target Management: 3 years (Preferred)
Language:
- English (Required)
Work Location: Remote
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