Front Desk Receptionist
6 hours ago
Job Location: Johar Town Phase 1, near Landmark building Iqra Medical Complex_Lahore
Working Hours: 11:30 AM to 08:30 PM
Work Days: Monday to Friday
Experience: At Least 1 to 2 years of Frontdesk, Receptionist, Customer Care or Hospitality working experience
Role Overview
The Receptionist at Sharp Brains Limited plays a vital role in creating a professional and welcoming first impression for all visitors, clients, and partners. This position requires an energetic and well-organized individual with excellent communication and multitasking skills. The Receptionist will be responsible for managing front-desk operations, coordinating with internal and external stakeholders, and maintaining a high standard of office decorum and presentation.
Key Responsibilities
1. Front Desk Management
- Serve as the first point of contact for all visitors and callers, ensuring a friendly and professional experience.
- Manage the reception area to ensure it is clean, organized, and reflective of the company's image.
- Handle incoming calls, emails, and inquiries, directing them to the appropriate departments or personnel.
2. Administrative and Coordination Support
- Assist in coordinating communication between internal departments and external entities.
- Schedule and organize meetings, interviews, and training sessions as required.
- Maintain visitor logs, appointment schedules, and daily front-desk reports.
3. Training and Hiring Support
- Facilitate communication with candidates attending hiring and training sessions.
- Provide visitors and candidates with official information about the company's programs, policies, and procedures.
- Support HR and training teams with logistical arrangements for interviews and training events.
4. Office Management and Professional Decorum
- Oversee the reception area's appearance and ensure adherence to company decorum and standards.
- Manage office supplies related to the front desk and report any maintenance or facility issues promptly.
- Uphold confidentiality and professionalism in all communications and activities.
5. Communication and Public Relations
- Provide accurate information to clients, visitors, and partners regarding company services, programs, and public information.
- Represent Sharp Brains Limited in a courteous, professional, and approachable manner at all times.
Requirements
Must be a Graduate in relevant discipline.
1 to 2 years of corporate communication and reception experience
English Call Center Experience Accepted (Exceptional Communication Skills)
Must know basic computer skills ( Word, Excel, Outlook)
Understand priority tasks and secondary task management
Interpersonal Skills
1- Clear and Good English and Urdu Communication
2- Maintain Professional & Personal Relationship decorum
3- Skill to manage diverese personalities.
4- Dressed up professional as Front Face of Organization.
Job Type: Full-time
Pay: From Rs40,000.00 per month
Work Location: In person
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