Billing Manager

Why PsychPlus?

The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to every American. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience.

Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care.

About The Role

The Billing Manager at PsychPlus will lead the financial operations of our billing department, ensuring accurate, compliant, and efficient processing of claims and payments. This role is vital to ensuring that our providers, facilities, and patients experience a seamless billing process. You will manage a team of billing specialists, oversee claim submissions, follow up on denials, monitor key performance metrics, and work closely with clinical and administrative leadership to improve revenue cycle efficiency.

Responsibilities

• Lead, train, and manage the billing department to ensure timely and accurate claim submissions.
• Oversee the entire revenue cycle process, from patient intake to final payment, including insurance verification, charge entry, claim submission, payment posting, and denial management.
• Monitor daily billing operations and ensure compliance with federal, state, and payer regulations.
• Develop, track, and analyze key performance indicators (KPIs) to identify trends, inefficiencies, and opportunities for improvement.
• Collaborate with providers and clinical staff to address coding errors, documentation gaps, and claims-related issues.
• Serve as the primary point of contact for escalated billing questions from patients, payers, and internal teams.
• Implement process improvements to reduce claim denials and improve days in accounts receivable (AR).
• Stay informed about regulatory changes and industry best practices to ensure compliance.
• Conduct regular audits to ensure accuracy and compliance with HIPAA and other applicable laws.

Requirements

• Bachelor's degree in healthcare administration, finance, or related field (or equivalent experience).
• 5+ years of experience in medical billing, with at least 2 years in a supervisory or management role.
• In-depth knowledge of CPT, ICD-10, and HCPCS coding, along with payer rules and regulations.
• Strong understanding of behavioral health billing processes, including telehealth and in-person services.
• Proven track record of improving revenue cycle performance and reducing AR days.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in EHR and billing systems, preferably in mental health or multi-site healthcare organizations.
• Ability to work in a fast-paced, high-growth startup environment and adapt to evolving priorities.

Additional Information

The expected base pay for this role will be between $1000 to $1400 USD per month at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Psychplus Health-sponsored benefits.

So—what do you think?

If you've made it this far, well, we're excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There's no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We're hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page:

Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will
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At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.

Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.