Current jobs related to Data Dialer VoIP Specialist - Rawalpindi, Punjab - Translation Empire

  • Data Dialer VoIP Specialist

    2 weeks ago

    Rawalpindi, Punjab, Pakistan Translation Empire Full time 500,000 - 1,200,000 per year

    Translation Empire is seeking a motivated and detail-oriented Data Dialer & VOIP (Admin) Specialist to join our dynamic team and provide essential VOIP and Dialer system support. This role focuses on managing and maintaining our VOIP infrastructure and data dialer systems, ensuring seamless communication operations, and troubleshooting technical issues as...

  • IT Executive

    7 days ago

    Rawalpindi, Punjab, Pakistan Shark Technologies 2.0 Full time 600,000 - 1,200,000 per year

    Shark Technologies is hiring IT Executive for our US based call center located in Bahria Town, Rawalpindi.The incumbent will be responsible for the following:Manage and optimize automated call center dialing systems, configuring campaigns, monitoring performance, and ensuring regulatory compliance.Prepare spreadsheets and have strong grip on excel sheet for...

  • Google Ads Specialist

    4 days ago

    Rawalpindi, Punjab, Pakistan Biznoverse Full time 900,000 - 1,200,000 per year

    Company DescriptionBiznoverse is a premier BPO partner specializing in a diverse range of services to meet the evolving needs of modern businesses. These services include remote restaurant order taking, POS systems implementation, and merchant gateways integration, ensuring smooth operations for food establishments. We also offer lead generation services for...

  • PBX Specialist

    2 weeks ago

    Rawalpindi, Punjab, Pakistan Translation Empire Full time 900,000 - 1,200,000 per year

    Translation Empire PK is looking to hire VOIP/PBX Engineer. Responsible for implementation, support, and maintenance of current and future enterprise VoIP network systems and applications. The candidate must be able to demonstrate strong knowledge of industry-standard telephony and UCS, circuits and techniques. Experience:·       Good understanding of...

  • Data Management Specialist

    2 days ago

    Rawalpindi, Punjab, Pakistan IP Centric Systems Full time 900,000 - 1,200,000 per year

    Job Title: Data Management SpecialistNo. of Position: 01We are seeking a highly organized and detail-oriented Data Management Specialist to join our team. As a Data Management Specialist, you will play a critical role in ensuring the accuracy, integrity, and security of our organization's data. You will be responsible for developing and implementing data...

  • Cold Calling Specialist

    6 days ago

    Rawalpindi, Punjab, Pakistan B2B Appointments Full time 900,000 - 1,200,000 per year

    About UsAtB2B Appointments, we help businesses grow by connecting them with qualified prospects through expert sales development strategies. Our team focuses on building long-term client relationships, generating appointments, and driving measurable results.Role OverviewWe are looking for aCold Calling Specialistwho is confident, persuasive, and...

  • Data Analyst

    2 days ago

    Rawalpindi, Punjab, Pakistan IP Centric Systems Full time 900,000 - 1,200,000 per year

    Job Title: Data AnalystNo. of Position: 02The Data Analyst will collect, analyze, and interpret data to support business and project decisions. The role involves data visualization, trend analysis, reporting, and collaboration with stakeholders to provide actionable insights.Key ResponsibilitiesData Collection & Preparation· Gather data from multiple...

  • Senior Android Developer

    2 weeks ago

    Rawalpindi, Punjab, Pakistan Translation Empire Full time 1,200,000 - 3,600,000 per year

    About the job:This is an exceptional job opportunity to join UK's leading translation and Interpretation company EMPIRE GROUP. We are looking for full time Mobile Application Developer for our office located in Phase 7, Bahria town, Islamabad. The incumbent must have prior experience in developing both android and iOS applications. The developer will lead...

  • Meta ad specialist

    2 weeks ago

    Rawalpindi, Punjab, Pakistan MRealtors Full time 600,000 - 1,200,000 per year

    Company DescriptionMumtaz CityRawalpindi (Onsite)Role DescriptionThis is a full-time on-site role located in Rawalpindi for a Meta Ad Specialist. The Meta Ad Specialist will be responsible for creating, managing, and optimizing Meta ad campaigns to meet specific business goals. Day-to-day tasks will include developing strategies for ad campaigns, monitoring...

  • Mid PHP Developer

    2 weeks ago

    Rawalpindi, Punjab, Pakistan Translation Empire Full time 900,000 - 1,200,000 per year

    Translation Empire PK is looking for PHP Developer. The incumbent will be responsible for managing back-end services and the interchange of data between the server and the users. Primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to...

Data Dialer VoIP Specialist

2 weeks ago

Rawalpindi, Punjab, Pakistan Translation Empire Full time 250,000 - 750,000 per year

Translation Empire is seeking a motivated and detail-oriented Data Dialer & VOIP (Admin) Specialist to join our dynamic team and provide essential VOIP and Dialer system support. This role focuses on managing and maintaining our VOIP infrastructure and data dialer systems, ensuring seamless communication operations, and troubleshooting technical issues as they arise.

Key Responsibilities:

  • Provide daily VOIP support and troubleshooting, including responding to user queries, diagnosing technical issues, and resolving service interruptions.
  • Monitor and maintain VOIP infrastructure to ensure high performance, uptime, and system reliability.
  • Administer and optimize data dialer systems, including configuration, campaign setup, and list management for maximum efficiency.
  • Manage and maintain ViciDial settings, including user accounts, dialer campaigns, and system configurations.
  • Identify and resolve VOIP and network-related issues quickly to minimize operational disruptions.
  • Perform routine system maintenance, updates, and patches to keep VOIP and dialer systems secure and up to date.
  • Track and document technical issues and resolutions, including maintaining detailed logs of system changes and updates.
  • Analyze dialer performance reports to support campaign optimization and improve call center efficiency.
  • Collaborate with internal teams (IT, operations, management) to ensure seamless integration of VOIP systems with other business tools.
  • Provide training and support to internal users on the effective use of VOIP and dialer systems.
  • Assist in implementing best practices for VOIP and dialer system management to ensure scalability and efficiency.

Requirements:

Qualification and Experience:

  • 6-12 months of hands-on experience supporting VOIP systems and/or data dialers (administrative or technical support role).
  • Basic understanding of VOIP technologies, including Asterisk servers and ViciDial administration.
  • Strong troubleshooting and problem-solving skills, with the ability to resolve technical issues efficiently.
  • Excellent communication skills (both verbal and written), with the ability to explain technical issues clearly to non-technical team members.
  • High attention to detail and strong organizational skills, able to manage multiple tasks under pressure.
  • Willingness to learn and adapt to new systems and technologies as the company grow
  • Basic experience with VOIP platforms such as Asterisk, FreePBX, or similar systems.
  • Knowledge of networking concepts, including IP addressing, firewalls, and routing.
  • Familiarity with CRM and dialer systems, particularly ViciDial.

Work mode:

Work from Office.

Location:

Sector F Dha 1 Rwp

Salary:

Market Competitive.