Director of Operations

7 days ago

Lahore, Punjab, Pakistan dd0fd5a3-9189-4f65-a16a-cc5837d206e1 Full time $30,000 - $60,000 per year

Role Description:

The Director of Operations will be responsible for leading and optimizing Kamayi's core operations. This full-time, on-site role in Lahore will oversee daily processes, client workflows, recruitment delivery, and project execution across multiple business lines.

The ideal candidate is a structured operator who can scale systems, improve service delivery, lead high-performing teams, and build strong client relationships. This role will directly support the Managing Director and play a central part in shaping Kamayi's future growth.

Key Responsibilities:

Operational Leadership

  • Oversee and improve day-to-day operations across recruitment delivery, client management, and project execution.
  • Develop and implement scalable processes, SOPs, and operational frameworks.
  • Ensure seamless coordination between internal teams, recruiters, and external clients.

Client & Relationship Management

  • Act as the primary operational contact for clients, consulting partners, and key accounts.
  • Build and maintain strong relationships to ensure service excellence and repeat business.
  • Manage expectations, resolve escalations, and ensure timely delivery of all commitments.

Project & Delivery Management

  • Lead and supervise consulting assignments, recruitment projects, and new initiatives.
  • Monitor timelines, performance, and deliverables to ensure high-quality outcomes.
  • Drive cross-functional alignment with marketing, talent acquisition, business development, and technology teams.

Team Leadership

  • Lead, mentor, and grow the operations and recruitment teams.
  • Build a performance-driven culture with clear KPIs and accountability.
  • Identify skill gaps and implement training for continuous improvement.

Data, Reporting & Performance Management

  • Develop KPIs and dashboards to track operational performance.
  • Identify bottlenecks, analyze trends, and drive data-backed decision-making.
  • Provide weekly and monthly performance reports to leadership.

Financial & Resource Management

  • Manage operational budgeting, resource allocation, and cost optimization.
  • Monitor operational expenses and ensure efficient utilization of resources.

Qualifications

  • 10+ years of experience in operations, service delivery, project management, or related roles.
  • Experience in recruitment, HR services, consulting, or SME-focused roles is highly preferred.
  • Exceptional communication, organization, and stakeholder management skills.
  • Strong expertise in operations management, process design, and workflow optimization.
  • Excellent analytical and problem-solving skills with ability to make data-driven decisions.
  • Proven team leadership experience, ideally within a fast-paced or service-oriented environment.
  • Demonstrated ability in budgeting, resource management, and operational planning.
  • Strong client-facing and customer service skills; experience managing enterprise or SME clients is a plus.
  • Bachelor's or Master's degree in Business Administration, Operations Management, HR, or related fields.

  • Managing Director

    24 hours ago

    Lahore, Punjab, Pakistan PeopleScout Full time 2,000,000 - 2,500,000 per year

    Role DescriptionThis is a full-time on-site role for a Managing Director, located in Lahore. The Managing Director will be responsible for overseeing business operations, developing and implementing strategies, managing teams, setting goals, and ensuring the company's financial success. The Managing Director will also be tasked with engaging stakeholders,...

  • GM Operations

    2 weeks ago

    Lahore, Punjab, Pakistan Ashraf Group of Industries Full time 6,000,000 - 9,600,000 per year

    Position Summary:The General Manager (Operations) will be responsible for planning, managing, and executing all new industrial and infrastructure projects of the organization, ensuring their timely completion within approved cost and quality parameters. The role requires strong project management expertise, operational acumen, and established liaison with...

  • Managing Director

    7 days ago

    Lahore, Punjab, Pakistan Gates Autos and Properties Full time 600,000 - 1,800,000 per year

    Role DescriptionThis is a full-time on-site role located in Lahore for a Managing Director. The Managing Director will oversee daily operations, manage company resources, and facilitate communication between the U.S. headquarters and overseas development teams. The role involves developing strategic plans, overseeing project management, ensuring the quality...

  • Creative Director

    24 hours ago

    Lahore, Punjab, Pakistan The Garden of Eve Full time 1,500,000 - 3,000,000 per year

    Job Title:Creative DirectorWho We Are7 KINGS CODE is US based Software solutions company. We support our partners and clients globally in USA, CANADA, EUROPE, INDIA, PAKISTAN & MIDDLE EAST.Education & Experience Required:Bachelor's or Master's degree in Marketing, Communications, Graphic Design, or a related field.10+ years of experience in a creative...

  • Business Director

    5 days ago

    Lahore, Punjab, Pakistan UDHC Lahore Full time 600,000 - 1,800,000 per year

    Business DirectorOverview:Universal Digital Health Care on behalf of American TelePhysicians is looking for an experienced and results-driven Business Director to lead and expand our business operations for our American healthcare platform. The ideal candidate will have 8+ years of experience preferably in a leadership role and in managing digital businesses...

  • Female Personal Assistant to Director

    3 days ago

    Lahore, Punjab, Pakistan Mohkaab Enterprise Full time 720,000 - 1,200,000 per year

    Location: Lahore (New Garden Town Barket Market Lahore)Job Type: Full-time (Office time 12:30 PM (afternoon till 9:00 PM at night) Monday to FridayExperience: 1–3 years (preferred)About the RoleWe are looking for a dedicated and proactive Female Personal Assistant to provide comprehensive administrative and operational support to the Director. The ideal...

  • Marketing Director

    2 weeks ago

    Lahore, Punjab, Pakistan Alpha9 Solutions Full time 900,000 - 1,200,000 per year

    Company DescriptionAlpha9 Solutions is a dynamic team specializing in Business Process Automation, CRM Solutions, Growth Marketing, Business Development, and DevOps. We provide comprehensive services, including Salesforce solutions to enhance CRM and process automation, marketing and business development strategies to optimize sales funnels, and DevOps tools...

  • Creative Director

    7 days ago

    Lahore, Punjab, Pakistan ee56fe51-e148-4e80-be25-e042008e3003 Full time 6,000,000 - 10,000,000 per year

    We're looking for a Creative Director who has a strong eye for storytelling and hands-on experience with video production.The ideal candidate should be able to plan, direct, and operate professional shoots — from concept to execution.Key ResponsibilitiesDirect and oversee talking head and corporate-style video shootsOperate camera, gimbal, and audio...

  • Personal Secretary to the Managing Director

    2 weeks ago

    Lahore, Punjab, Pakistan Ashraf Group of Industries Full time 1,200,000 - 1,800,000 per year

    Position Summary:The Secretary to the Managing Director will provide comprehensive executive, administrative, and organizational support to the MD, ensuring the efficient management of the MD's office. The role demands confidentiality, professionalism, excellent communication, and the ability to manage multiple priorities in a fast-paced manufacturing...

  • Regional Director, Account Management

    2 weeks ago

    Lahore, Punjab, Pakistan Motive Full time 900,000 - 1,200,000 per year

    Who we are:Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...