E-commerce and Daraz executive
5 days ago
Job Title:
E-Commerce / Daraz Online Store Manager
Job Overview:
We are looking for a highly organized and detail-oriented E-Commerce / Daraz Online Store Manager to oversee and manage our online sales operations on Daraz as well as our in-house online store. The ideal candidate must have hands-on experience with Daraz Seller Center, order management, inventory control, and handling returns efficiently.
Key Responsibilities:
- Inventory Management
- Monitor and maintain accurate stock levels for both Daraz store and company's own online store.
- Coordinate with warehouse or procurement teams to ensure timely replenishment.
- Regularly update product listings and availability across all platforms.
- Order & Sales Processing
- Oversee all sales operations on Daraz and the company website.
- Generate and manage invoices, ensuring all orders are processed accurately.
- Coordinate with courier partners to ensure timely delivery of products to customers.
- Maintain accurate sales and dispatch records.
- Returns & Customer Resolution
- Manage and verify product returns and exchanges through Daraz and other sales channels.
- Liaise with courier services to handle return logistics and refunds.
- Investigate issues, resolve disputes, and ensure smooth customer experience.
- Reporting & Performance Tracking
- Prepare regular sales and return reports for management review.
- Monitor and optimize store performance metrics on Daraz.
Requirements:
- Mandatory: Proven work experience managing a Daraz store (Daraz Seller Center expertise).
- Mandatory: Prior experience handling returns, courier coordination, and e-commerce operations.
- Strong understanding of e-commerce workflows, inventory systems, and customer order cycles.
- Excellent organizational, communication, and problem-solving skills.
- Ability to work independently with attention to detail and accountability.
Experience:
- Minimum 2–3 years of experience in Daraz and E-commerce operations.
Note:
Do not apply if you do not have relevant Daraz and e-commerce experience.
Job Type: Full-time
Pay: Rs30, Rs50,000.00 per month
Work Location: In person
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