E-Commerce Officer

2 weeks ago

Karachi, Sindh, Pakistan Star HRS Private Limited. Full time 720,000 - 960,000 per year

Position: E-Commerce Officer

Industry : FMCG only )at least 3 to 4 years)

Location: Karachi

Type: Full Time

Salary: 70K to 80K

Job Summary:

Our Client a food manufacturer and exporter, is looking for a dynamic and proactive
E-Commerce Officer
to oversee and grow our online business presence. The ideal candidate will be responsible for developing and executing year-round online sales campaigns, managing day-to-day operations across multiple e-commerce platforms, and driving visibility and growth for the brand in the digital marketplace.

Key Responsibilities:

Annual E-Commerce Planning:

  • Develop and implement a yearly e-commerce sales and promotional calendar aligned with marketing goals.
  • Plan seasonal and event-based campaigns (Ramzan, Eid, Independence Day, etc.) to drive online sales.

Campaign Management:

  • Collaborate closely with the
    social media and marketing teams
    to design and execute integrated online campaigns.
  • Analyze campaign performance and optimize for better conversions and ROI.

Platform Management:

  • Handle product listings, order processing, inventory updates, and performance tracking on:
  • Shopify (Online Store)
  • Daraz
  • Foodpanda / Pandamart
  • Ensure smooth customer experience and timely fulfillment of orders.

Expansion & Visibility:

  • Explore and onboard new e-commerce and quick commerce platforms to increase digital footprint.
  • Maintain strong relationships with platform account managers for promotional opportunities and visibility enhancements.

Data & Reporting:

  • Track sales trends, customer behavior, and platform analytics to guide strategic decisions.
  • Prepare monthly performance reports and improvement plans.

Requirements:

  • Past experience in FMCG Industry is a must
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • 2–4 years of experience in managing e-commerce operations (FMCG experience preferred).
  • Hands-on experience with
    Shopify
    ,
    Daraz Seller Center
    , and
    Pandamart Seller Portal
    .
  • Strong understanding of online marketing, campaign management, and sales analytics.
  • Excellent coordination and communication skills.
  • Ability to multitask and work collaboratively across departments.

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