E-Commerce Coordinator

5 days ago

Lahore, Punjab, Pakistan Empire Visa Consultants Full time 400,000 - 600,000 per year

Work Days:
Monday to Saturday (2:00 pm to 11:00 pm)

Role Overview:

We are seeking a proactive and organized E-Commerce Executive to support daily online business operations and digital activities. The ideal candidate will have a hands-on approach, strong communication skills, and the ability to manage cross-department coordination to ensure smooth workflow between the Pakistan office and UK head office.

Key Responsibilities:

  • Manage day-to-day operations of online stores, ensuring product listings, pricing, and stock levels are accurate and updated.
  • Coordinate with cross-functional teams (Marketing, Design, Logistics, and Customer Support) to ensure timely completion of tasks.
  • Monitor order processing, dispatch, returns, and ensure customer satisfaction standards are met.
  • Support the E-Commerce Manager in task management, calendar organization, and progress tracking.
  • Prepare weekly performance reports and dashboards (sales, traffic, campaign results, etc.).
  • Assist in uploading and optimizing product listings across e-commerce platforms (Shopify, Amazon, eBay, etc.).
  • Collaborate with the design team to update visuals, banners, and product content as per marketing plans.
  • Track KPIs such as conversion rate, bounce rate, and engagement to identify improvement areas.
  • Conduct competitor checks and market research for pricing and promotional strategies.
  • Maintain proper documentation and ensure smooth coordination with the UK office.

Requirements:

  • A-Level qualification (Bachelor's degree in progress or completed preferred).
  • 2–3 years of relevant experience in e-commerce, digital coordination, or online store operations.
  • Hands-on experience with Shopify, Amazon, or similar e-commerce platforms.
  • Excellent command of English (written and spoken).
  • Proficiency in MS Excel, Google Sheets, and report preparation.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • A self-starter with a problem-solving attitude and willingness to take ownership.

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