Collections & Payment Follow-up Officer

3 days ago


Karachi, Sindh, Pakistan Alemad rent a car Full time 900,000 - 1,200,000 per year

We are seeking a
Collections & Payment Follow-up Officer
to join our finance team in Karachi. The role focuses on
managing overdue accounts, following up with clients, and ensuring timely payments
while maintaining a professional client experience. This is a hands-on position requiring both
collections/accounts receivable expertise
and strong
customer interaction skills
.

Key Responsibilities

  • Contact clients via phone, email, and chat to follow up on overdue invoices.
  • Negotiate payment arrangements and ensure timely recoveries.
  • Maintain and update accounts receivable aging reports.
  • Resolve billing/payment disputes in coordination with internal teams.
  • Escalate delays and prepare periodic collection status reports.
  • Provide professional client support to build and maintain strong relationships.

Requirements

  • Bachelor's degree in Accounting, Finance, or Business.
  • 1–3 years of experience in
    collections/accounts receivable
    .
  • Customer support/client interaction experience is highly preferred.
  • Excellent English communication and negotiation skills.
  • Proficiency in MS Excel and accounting/ERP software.
  • Strong follow-up, problem-solving, and organizational skills.

What We Offer

  • Competitive salary package.
  • Performance-based incentives.
  • Career growth opportunities within a professional international group.

Apply now with your updated CV if you have proven
collections experience
combined with
customer support skills
.



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