Operations Intern

2 weeks ago

Lahore, Punjab, Pakistan Startup Australia Full time 250,000 - 500,000 per year

Join Our Global Team

As an Operations Coordinator Intern, you will have the opportunity to gain valuable hands-on experience in the field of information technology. You will assist the IT team in providing technical support to end-users, coordinating support activities, and contributing to the efficient operation of our IT infrastructure.

Job Responsibilities:

  • Assist in providing technical support to end-users, helping to troubleshoot hardware, software, and network issues.
  • Learn to diagnose and resolve technical problems under the guidance of experienced IT staff.
  • Assist in coordinating IT support activities, including help desk ticket management and prioritization.
  • Collaborate with IT team members to contribute to efficient problem resolution and user satisfaction.
  • Learn to conduct training sessions or assist in creating resources to help end-users better understand and utilize IT systems and software.
  • Assist in maintaining records of support requests, resolutions, and system configurations.
  • Assist with tasks related to hardware and software management, including setup, deployment, and basic troubleshooting.
  • Learn about the procurement process and how to ensure the availability of necessary IT resources. .

Requirements:

1-Recent graduate in BBA, BSCS, BSIT, or related field.

2-Strong written and verbal communication skills.

3-Detail-oriented with excellent organizational skills.

4-Ability to work effectively in a team environment.

5-Proficiency in Microsoft Office Suite.

6-Prior experience or coursework related to service delivery is a plus.

7-Positive attitude and eagerness to learn.

What we offer:

In-house training and development.

Freshly made in-house lunch meal.

Paid leaves.

Annual tour.

Recreational activities.

Location: Johar Town Near, Emporium Lahore.

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