IT Operations
2 weeks ago
About Octacer
Octacer is a tech company specializing in AI-powered automation, integrations, and scalable systems.
As we grow, we need a dedicated intern to support our IT infrastructure, network, and internet systems to ensure stability, security, and availability.
Job Summary
As an IT Operations & Support Intern, you will assist the IT team in monitoring internet connectivity, troubleshooting network issues, supporting cloud infrastructure, and ensuring smooth day-to-day IT operations.
Key Responsibilities
· Monitor internet and network connectivity (bandwidth usage, uptime, latency).
· Assist in maintaining routers, switches, firewalls, and VPNs.
· Support troubleshooting of LAN/WAN, DNS, and connectivity issues.
· Collaborate with ISPs and vendors to resolve outages or performance issues.
· Provide support to employees for IT-related issues (internet, devices, systems).
· Assist in applying patches, updates, and system configurations.
· Maintain documentation of network setup and IT support procedures.
· Participate in on-call or after-hours support (when required).
Qualifications & Skills
· Intermediate-level students' basic knowledge of Computer Science, IT, or related field.
· Basic knowledge of networking (TCP/IP, DNS, VPNs, firewalls).
· Familiarity with Windows/Linux operating systems.
· Strong troubleshooting and problem-solving skills.
· Eagerness to learn and adapt to new technologies.
· Good communication and teamwork abilities.
Job Types: Full-time, Internship, Fresher
Contract length: 3 months
Pay: From Rs20,000.00 per month
Work Location: On the road
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