
Travel Consultant – Holiday Department
1 week ago
Company Overview:
Chahal Travels is a leading inbound call center specializing in airline ticketing and holiday packages for international clients. We pride ourselves on delivering excellent travel solutions with exceptional customer service.
Position Overview:
We are seeking energetic and customer-focused Travel Consultants to join our Holiday Department. The ideal candidate will have strong sales skills, in-depth knowledge of holiday packages, and a passion for helping clients plan memorable trips.
Key Responsibilities:
- Handle inbound calls from international clients regarding holiday packages and travel services.
- Provide tailored holiday recommendations based on client preferences and budget.
- Prepare quotations, process bookings, and manage holiday reservations.
- Cross-sell and upsell travel services including flights, hotels, and excursions.
- Ensure excellent customer service and after-sales support.
- Meet and exceed monthly sales and performance targets.
Requirements:
- Previous experience in travel consultancy (holidays or ticketing) preferred.
- Strong sales and negotiation skills.
- Excellent English communication skills (both spoken and written).
- Knowledge of GDS/holiday booking systems will be an advantage.
- Ability to work in UK shifts (evening/night hours).
- Target-driven with a passion for travel.
What We Offer:
- Competitive salary package with attractive commissions.
- Professional growth opportunities.
- Friendly and supportive work environment.
- Ongoing training and development.
Job Type: Full-time
Work Location: In person
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