
Retail Sales Exe
4 days ago
- Customer Interaction & Engagement
- Greet customers, assist them in finding products and understanding their needs.
- Provide product knowledge: explain features, benefits, use, pricing.
- Up sell and cross-sell related products or accessories.
- Sales & Targets
- Meet or exceed monthly / weekly / daily sales targets.
- Track own sales performance and contribute to store's overall performance. Velvet Jobs+1
- Store Presentation & Merchandising
- Keep product displays attractive, arrange merchandising as per brand / corporate
- Replenish stock, maintain inventory levels, ensure the display is tidy and well organised.
- Transaction Handling & POS Management
- Process sales transactions, handle cash / card payments, ensure accuracy.
- Handle exchanges, returns and follow store policy.
- Customer Service & Problem Solving
- Address customer complaints or queries and resolve them or escalate if necessary. careers.
- Maintain high standards of customer satisfaction; follow up where required. Indeed+1
- Product Knowledge & Promotion
- Stay updated on product lines, promotions, new arrivals, policies, and store procedures.
- Possibly run or assist in promotional campaigns, special events.
- Store Maintenance & Security
- Keep the store clean, organized, and safe.
- Be alert to risks of theft or security issues; follow loss prevention practices.
- Reporting & Feedback
- Record sales, maintain records of customer interactions.
- Give feedback from customers to management (e.g. what's liked, what's not, suggestions) for improving service / product / display.
- Teamwork & Training
- Work with other staff to ensure smooth operations (stocking, display, cash handling).
- Possibly help mentor or train newer staff / be involved in training sessions.
Skills / Qualities Usually Required
- Good communication skills (verbal & interpersonal)
- Persuasiveness, ability to influence & negotiate
- Customer-centric attitude / patience and empathy.
- Product knowledge, quick learning.
- Clean appearance, professionalism, reliability.
- Experience in Tiles Industry is Preferable
- Minimum education is BBA/MBA in Marketing & Sales
Job Type: Full-time
Pay: Rs60, Rs70,000.00 per month
Education:
- Bachelor's (Preferred)
Work Location: In person
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