Customer Service Representative

1 day ago


Rawalpindi, Punjab, Pakistan Ziscomm Full time 200,000 - 400,000 per year

Company Description

We are a leading business process outsourcing provider for innovative companies. At , we hire and train top virtual teams to help our clients launch efficient, scalable, and profitable businesses. Our ultimate focus is to deliver world-class customer service. We prioritize excellence in every aspect of our operations to exceed our clients' expectations.

Role Description

This is a full-time on-site role for a Customer Service Representative, located in Rawalpindi. The Customer Service Representative will be responsible for managing customer inquiries, providing excellent support, ensuring high customer satisfaction, and enhancing the overall customer experience. Daily tasks include responding to customer queries, troubleshooting issues, maintaining customer records, and collaborating with other departments to resolve concerns efficiently.

Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Sales Expereince
  • Closing Sales generated via Social Media
  • Proficiency in managing and improving Customer Experience
  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks and prioritize effectively
  • Strong problem-solving skills and attention to detail
  • Previous experience in a customer service role is a plus
  • High school diploma or equivalent; bachelor's degree is an advantage


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