Fluent English Customer Service Representative
2 weeks ago
Remote | Full-Time | US Hours
| Fintech experience is a plus
We are looking for a Customer Service Representative to manage customer onboarding, due diligence, registration checks, and approval processes within the crypto space.
- Responsibilities:
Communicate with users via phone, email, and chat - Review registrations and perform due diligence
- Approve or escalate customer applications
Work 6 days a week (aligned with US hours)
Requirements:
Fluent in English (spoken & written)- Strong attention to detail and documentation skills
- Reliable internet and quiet workspace
- Fintech experience is a plus
Familiarity with tools like Linphone, Grasshopper (preferred)
Perks:
Remote work- Competitive salary
- Growth opportunities in the crypto/fintech space
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