Fluent English Customer Service Representative

2 weeks ago


Lahore, Punjab, Pakistan BB ITSolution Full time 250,000 - 750,000 per year

Remote | Full-Time | US Hours
| Fintech experience is a plus

We are looking for a Customer Service Representative to manage customer onboarding, due diligence, registration checks, and approval processes within the crypto space.

  • Responsibilities:
    Communicate with users via phone, email, and chat
  • Review registrations and perform due diligence
  • Approve or escalate customer applications
  • Work 6 days a week (aligned with US hours)

  • Requirements:
    Fluent in English (spoken & written)

  • Strong attention to detail and documentation skills
  • Reliable internet and quiet workspace
  • Fintech experience is a plus
  • Familiarity with tools like Linphone, Grasshopper (preferred)

  • Perks:
    Remote work

  • Competitive salary
  • Growth opportunities in the crypto/fintech space


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