Telephone Operator

4 days ago

Islamabad, Islamabad, Pakistan Express Services International - Pvt Ltd Full time 250,000 - 500,000 per year

Company Description

Welcome to ESI Pvt Ltd, with 10 years of Excellence in providing complete Back Office support to Transport, E-Commerce, and Services Businesses around the UK and US. Our services include 24/7 Call Center & Taxi Dispatch Support, Email and Administration Support, Corporate Business Networking Services, and Website Development, SEO & Digital Marketing. Partner with ESI to streamline operations and focus on growing your business with our experienced professionals and competitive pricing.

Role Description

This is a full-time on-site role for a Telephone Operator located in Islamabad. The Telephone Operator will be responsible for answering and managing incoming calls, providing information to callers, and transferring calls to the appropriate departments. They will also assist in administrative tasks related to call handling and customer service.

Qualifications

  • Experience in handling phone calls and customer inquiries
  • Strong communication skills, both verbal and written
  • Ability to multitask and prioritize tasks efficiently
  • Proficiency in basic computer skills and office software
  • Attention to detail and accuracy in call handling
  • Previous experience in a similar role is a plus
  • High school diploma or equivalent

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