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Documentation & Customer Service Officer
2 weeks ago
Job Description:
We are looking for a motivated Documentation & Customer Service Officer to join our team. The ideal candidate will be responsible for maintaining accurate records, tender management and submissions, coordinating with cross-functional teams, and ensuring smooth operational workflows. If you are a detail-oriented and experienced in Documentation & Customer Service with a solid understanding of financial management, we invite you to apply and contribute to our organization's financial success.
Responsibilities:
- Maintain record of Projects, Tender Sheets, Bid Securities & Performance Guarantee sheet.
- Tender management, including tender search from different e-platforms, formation and submission of tenders.
- Timely tax challans recoveries & payment recoveries or payment follow-ups from customers via calls/emails.
- Submission of Data and Activity/Progress Reports on required frequency.
- Assist team lead in managing daily operations.
- Team Work & Coordination with Cross Functional Teams including pre-sales and sale team.
- To perform any other task assigned by the management.
Skills:
- Tender management
- Strong communication and presentation skills.
- Strong problem-solving and decision-making skills.
Experience and Requirements:
- Familiarity with tender management management.
- Proven experience as an Documentation & Customer Service or in a similar role.
Education:
- University Degree in Business Administration.
Timings:
- 09:00am - 06:00pm (Monday - Friday).
LinkedIn page:
Company Website:
Contact us and send your CV on email:
Job Types: Full-time, Fresher
Pay: Rs35, Rs45,000.00 per month
Application Question(s):
- Are currently working?
Current and Expected salary?
Your Residence?
If selected, how soon can you join us?
- Have you handled tender management, documentation, compliance before?
Education:
- Bachelor's (Required)
Experience:
- Documentation & Customer Service : 1 year (Required)
License/Certification:
- Rate your proficiency with MS Excel, MS WORD, Google Sheets? (Required)
Work Location: In person
Application Deadline: 05/09/2025
