Assistant Manager- IT

6 hours ago

Lahore, Punjab, Pakistan Software Finder Full time 45,000 - 55,000 per year

Software Finder is seeking a proactive and technically skilled Assistant Manager – IT to support the management of the company's IT infrastructure, systems, and support operations. The ideal candidate will be a hands-on professional with a strong technical foundation, capable of working independently while also supporting the broader IT strategy led by the IT Manager.

Key Responsibilities

IT Infrastructure & Systems Support:


• Assist in maintaining, upgrading, and monitoring IT systems including hardware, networks, servers, and software.

• Support optimization of cloud-based services and local network environments.

• Help ensure data integrity, backup, and disaster recovery processes are in place and effective.

User Support & Issue Resolution:


• Act as a key point of contact for daily IT support needs.

• Troubleshoot hardware, software, and network issues for both on-site and remote employees.

• Support training of staff on IT tools, systems, and best practices.

Security & Compliance:


• Help implement and enforce IT security policies and procedures.

• Assist with compliance efforts related to internal policies and industry standards.

• Support risk assessment and mitigation planning.

Technology Initiatives & Projects:


• Contribute to the evaluation and rollout of new tools and technologies.

• Assist in IT-related improvements and automation initiatives.

• Coordinate with vendors and service providers under the supervision of the IT Manager.

Asset Management & Procurement:


• Help maintain accurate records of IT hardware and software assets.

• Assist in the procurement process for IT equipment and software.

• Track software licenses, subscriptions, and renewals.

Required Qualifications & Skills:


• Bachelor's degree in computer science, Information Technology, or a related field.

• 3–4 years of experience in IT support, systems administration, or a similar role.

• Solid troubleshooting skills across hardware, software, and network environments.

• Exposure to managing or supporting small-to-medium scale IT projects.

• Hands-on experience with cloud systems (e.g., Google Workspace, AWS), firewalls, VPNs, and enterprise tools.

• Good organizational and communication skills.

• Proactive attitude and ability to work independently under guidance.

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