Truck Dispatcher/Customer Support Executive

2 weeks ago

Rawalpindi, Punjab, Pakistan Cube Discipline Full time 104,000 - 130,878 per year
  • Schedule and dispatch trucks to appropriate locations according to customer requests, specifications, or needs.
  • Monitor driver logs, truck locations, and routes to ensure on-time deliveries.
  • Communicate effectively with drivers, customers, and management to resolve issues or delays.
  • Maintain accurate records of deliveries, driver hours, and fleet activities.
  • Optimize delivery routes to minimize fuel costs and maximize efficiency.
  • Handle emergency situations, route changes, and breakdowns promptly.
  • Ensure compliance with company policies, safety standards, and transportation regulations.

Requirements

  • Proven experience as a Truck Dispatcher, Logistics Coordinator, or in a similar role.
  • Strong knowledge of trucking regulations, DOT requirements, and transportation procedures.
  • Excellent communication and problem-solving skills.
  • Proficiency in dispatch software, GPS systems, and MS Office (Excel, Word).
  • Ability to multitask, prioritize, and work under pressure.
  • High school diploma or equivalent; additional logistics/transportation certifications are a plus.

Job Type: Full-time

Work Location: In person

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