Salesforce Quality Assurance Developer, C360

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Position Overview

We're seeking a detail-oriented Salesforce Quality Assurance Developer to join our team. You will be responsible for designing, developing, and executing test plans to ensure the quality and functionality of our Salesforce applications and integrations.

Responsibilities

• Develop and execute test cases, scripts, and plans for Salesforce CRM and related applications
• Identify, document, and track defects; collaborate with developers to resolve issues
• Perform manual and automated testing of Salesforce features, customizations, and integrations
• Validate data integrity, workflows, process automations, and user interfaces
• Ensure compliance with quality standards and best practices
• Collaborate with business analysts, developers, and Salesforce admins to refine requirements and testing scope
• Maintain testing documentation and reports
• Continuously improve testing processes and automation frameworks

Qualifications

• Proven experience in Salesforce testing, QA, or related roles
• Strong knowledge of Salesforce platform, including Lightning, Apex, Visualforce, and integrations
• Hands-on experience with testing tools such as Salesforce Sandbox, Selenium, or other automation frameworks
• Familiarity with SDLC, Agile methodologies, and testing lifecycle
• Excellent problem-solving and communication skills

Desired Skills

• Salesforce certifications (e.g., Salesforce Certified Administrator, Developer, or Testing certifications)
• Experience with CI/CD pipelines and version control systems

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About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry's best and most diverse digital talent—to help the world's trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists , ranks among Cannes Lions' Top 10 Creative Companies and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year , won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.