Support Executive

6 days ago

Lahore, Punjab, Pakistan E-Med Services Full time 600,000 - 1,800,000 per year

We are seeking freshly graduated candidates who are eager to develop their professional skills in a fast-paced environment. Female candidates will be given priority for this role.

Job Brief:

We're looking for a Customer Support Executive who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for providing exceptional customer service, we want to hear from you

Support Executive Duties:

  • Answer inbound customer calls.
  • Provide customer support through email, chat, and phone during the night shift.
  • Serve as a point of contact for customer support and complaints.
  • Respond to inquiries, troubleshoot issues, and resolve problems in a timely manner.
  • Maintain a high level of professionalism while ensuring customer satisfaction.
  • Communicate effectively with peers and managers.
  • Document customer interactions accurately and keep track of ongoing cases.
  • Ensure compliance with company policies and standards.

Qualifications:

  • Degree in any field.
  • Fresh Graduates are welcome to apply (no prior experience required).
  • Excellent communication skills in English (both written and verbal) are a must.
  • Previous Call Center or Customer Support experience is a plus.

Working Hours:

  • Evening to Night Shift (Exact hours to be discussed during the interview process).

Job Type: Full-time

Pay: From Rs50,000.00 per month

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