CSR / Sales Engineer

7 days ago

Islamabad, Islamabad, Pakistan HostBreak Full time 60,000 - 75,000 per year

About the Role

We are looking for a motivated fress or experienced CSR/Sales Engineer to join our growing team at HostBreak Web Technologies, a leading web hosting and digital solutions company serving thousands of clients since 2001.

You'll be responsible for handling inbound leads, outbound calls, follow-ups, and client relationship management to drive conversions and customer satisfaction.

Key Responsibilities

  • Make outbound calls to potential clients and follow up on inbound leads.
  • Present and promote company products — domains, web hosting, and website packages.
  • Maintain customer data and update CRM (vTiger / WHMCS) with call outcomes.
  • Send quotations, reminders, and payment follow-ups.
  • Work closely with the marketing and billing teams for lead status and renewals.
  • Achieve weekly and monthly sales targets.
  • Deliver a professional and helpful experience to all prospects and customers.

Requirements

  • Minimum 3-6 months experience in telesales, customer service, or inside sales (IT/Hosting industry preferred).
  • Excellent communication skills in English & Urdu.
  • Confident on the phone with good persuasion skills.
  • Basic knowledge of domains, web hosting, or website services will be an advantage.
  • Proficiency in MS Excel, Google Sheets, and CRM tools.
  • Energetic, disciplined, and goal-oriented attitude.

Compensation & Benefits

  • Market-competitive base salary + performance-based incentives.
  • Training on products, CRM, and communication skills.
  • Professional growth opportunities in a fast-growing digital company.
  • Friendly and performance-driven work culture.

Salary & Benefits

  • Market competitive salary
  • Commissions on sales
  • Medical coverage
  • Annual bonuses
  • Paid holidays
  • Birthday leave
  • Loans
  • Education assistance

Job Type: Full-time

Pay: Rs60, Rs75,000.00 per month

Application Question(s):

  • Are you comfortable making daily outbound calls and follow-ups to customers?
  • What attracts you most about working in the web hosting or digital services industry?
  • What is your expected salary range?
  • Are you based in Rwp/Islamabad and available for on-site work, 10 AM to 6 PM (Mon–Sat)?
  • How soon can you join if selected?
  • Do you have prior experience in telesales, customer service, or call handling? Please describe briefly.

Location:

  • Islamabad (Required)

Work Location: In person

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