Onboarding Engineer

7 days ago

Lahore, Punjab, Pakistan Ginkgo Retail Full time 900,000 - 1,200,000 per year

About the Role

We are looking for a detail-oriented and customer-focused Onboarding Engineer to join our team. In this role, you will be responsible for ensuring smooth onboarding of new clients onto our platform, handling technical configurations, API integrations, data migrations, and providing first-line technical support during implementation.

The ideal candidate will have a strong mix of technical expertise, problem-solving ability, and communication skills, ensuring customers experience a seamless transition and quick adoption of our solutions.

Key Responsibilities

Act as the primary coordinator between internal technical teams, project managers, and clients for onboarding activities.

Work closely with integration teams to test, validate, and troubleshoot API endpoints using Postman.

Manage and track onboarding tasks, issues, and timelines using JIRA (epics, stories, and tickets).

Document onboarding processes, workflows, and technical flows in a structured and client-friendly manner.

Identify bottlenecks in onboarding and proactively drive resolutions by aligning internal stakeholders.

Support internal teams in setting up, validating, and monitoring integrations during the onboarding phase.

Required Skills & Experience

Bachelor's degree in Computer Science, Software Engineering, IT, or related field.

1+ years of experience in onboarding, implementation, or technical support roles.

Strong knowledge of Postman, JSON, XML, SQL and system integrations.

Hands-on experience with ERP, POS, or e-commerce platforms (Shopify, Magento, WooCommerce, etc.).

Excellent troubleshooting and problem-solving skills.

Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.

Preferred Qualifications

Experience with ETL processes and data mapping.

Exposure to OMS, logistics, retail, or inventory management systems.

Previous experience in a SaaS onboarding/implementation engineer role.

What We Offer

Competitive salary package.

Opportunities for professional growth and certifications.

Collaborative and innovative work environment.

Health and wellness benefits.

  • Onboarding Implementation Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan TCP Software Full time $104,000 - $130,878 per year

    About TCP (TimeClock Plus):For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and...

  • Solution Engineer

    4 days ago

    Lahore, Punjab, Pakistan HR Force International Full time 1,200,000 - 2,400,000 per year

    About the Role:We are seeking a technically strong Solution Engineer with a blend of DevOps, product support, and customer success expertise. The ideal candidate will act as the bridge between engineering and customers, ensuring seamless deployment, integration, and optimization of our SaaS and cloud-based solutions.You will be responsible for designing,...

  • Shift Engineer

    2 weeks ago

    Lahore, Punjab, Pakistan Apex HR Full time 500,000 - 600,000 per year

    After successfully onboarding talent in our first round, Alif Industry-Turk Plast Jobs is now opening doors for another spell of fresh graduate engineers to join our growing Production TeamIf you're a recent graduate from NED, PTC, NTU Karachi, or any other reputed institution, this is your chance to be part of something impactful and innovative.Apply now...

  • Senior DevOps Engineer Consultant

    1 week ago

    Lahore, Punjab, Pakistan Techzilla Global Pvt Ltd Full time 4,800,000 - 6,000,000 per year

    Position: Senior DevOps Engineer ConsultantExperience: Minimum 9 YearsEducation: Bachelor's Degree in Computer Science / Software EngineeringLocation: on-Site DHA Phase 6, LahoreEmployment Type: Full-timeSalary: $1500 per job securedNight Shift: 6:00 pm to 3:00 amAbout the Role:We are seeking a Senior DevOps Engineer Concultant to serve as the technical face...

  • Senior Software Engineer

    2 weeks ago

    Lahore, Punjab, Pakistan AirBridge Devs Full time 1,200,000 - 3,600,000 per year

    We are seeking an experienced and motivated Senior Software Engineer (MERN) to lead our engineering teams, drive technical excellence, and deliver high-quality solutions on time. This role is a mix of hands-on development, architecture, and team leadership, ideal for someone who thrives in a fast-paced, collaborative environment.Key...

  • Implementation Engineer

    2 weeks ago

    Lahore, Punjab, Pakistan Contegris Technology Solutions Full time 1,200,000 - 2,400,000 per year

    About ContegrisContegris is a leading SaaS company dedicated to delivering Technology Solutions for a Delightful Customer Experience. Since 2012, we've been empowering over 300 enterprise clients across 20+ industries with our smart and scalable solutions. Our product suite includes an Omni-Channel Contact Center Platform (Intellicon), Helpdesk, Sales CRM,...

  • Advisory Software Engineer

    5 days ago

    Lahore, Punjab, Pakistan Mavric Full time 1,500,000 - 3,000,000 per year

    Mavric Technology is seeking anAdvisory Software Engineerto join our global engineering team. This is a senior client-facing role where you will own end-to-end technical delivery, partner directly with US-based stakeholders, and mentor engineers to raise team capability. At Mavric, Advisory engineers are trusted to balance technical leadership with business...

  • Senior Software Engineer MERN

    2 weeks ago

    Lahore, Punjab, Pakistan AirBridge Devs Full time 1,200,000 - 3,600,000 per year

    We are hiringSenior Software Engineer (MERN) – Full-Time, On-SiteWe are seeking an experienced and motivated Senior Software Engineer (MERN) to lead our engineering teams, drive technical excellence, and deliver high-quality solutions on time. This role is a mix of hands-on development, architecture, and team leadership, ideal for someone who thrives in a...

  • Software Engineer(Full Stack)

    2 weeks ago

    Lahore, Punjab, Pakistan NETSOL Technologies Inc. Full time 900,000 - 1,200,000 per year

    Netsol Technologiesis hiring a passionate and experiencedFull Stack Software Engineerto join our internal engineering team. This is a fantastic opportunity to work on cutting-edge cloud-native platforms while contributing to the continued innovation and success of our internal solutions.Key Responsibilities:Design and build robust, scalable, and resilient...

  • Software Engineer Intern

    5 days ago

    Lahore, Punjab, Pakistan TechWorks Full time 900,000 - 1,200,000 per year

    Company DescriptionTechWorks is a software engineering company with expertise in AI automation, mobile applications, data systems, and cloud platforms and custom development. We specialize in delivering secure, scalable, and integration-first solutions that drive measurable outcomes for businesses. Our proven track record includes significant reductions in...