Junior Tech Developer
15 hours ago
Role Overview
As a Junior Tech Developer, you'll support the product and technology teams in developing, documenting, and refining our AI-driven chatbot platform. This role involves working closely with product leads, developers, and data teams to translate ideas into structured product requirements, technical documentation, and working prototypes.
Key Responsibilities
Product & Strategy Support:
· Contribute to product research, feature scoping, and strategic planning for the AI chatbot platform.
· Assist in translating business goals into functional and technical requirements.
· Support the creation and maintenance of Business Requirement Documents (BRDs) and Product Requirement Documents (PRDs).
Technical & Analytical Work:
· Support development and integration of AI, ML, and automation tools within the chatbot ecosystem.
· Collaborate on testing, deployment, and continuous improvement of chatbot features.
· Analyze user behavior and performance metrics to inform product enhancements.
Documentation & Communication:
· Maintain clear and detailed technical documentation, APIs, data flow diagrams, and integration notes.
· Support coordination between cross-functional teams (tech, product, and operations).
· Contribute to knowledge management, ensuring processes and learnings are well-documented.
Required Skills & Experience
· Bachelor's degree in Computer Science, Software Engineering, AI/ML, or related fields.
· 1–3 years of relevant experience in product development, software projects, or data-driven applications.
· Familiarity with AI/ML concepts, NLP, or chatbot technologies (e.g., Dialogflow, Rasa, or GPT-based systems).
· Exposure to Python, APIs, and automation tools is preferred.
· Strong analytical and documentation skills — able to write clear BRDs/PRDs and process flows.
· Understanding of UI/UX principles, data structures, and system design basics.
· Excellent communication and teamwork abilities, with a growth mindset.
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