Customer Support Executive-Night shift

5 days ago

Lahore, Punjab, Pakistan WBM Technologies Full time 1,000,000 - 1,800,000 per year

Position: Customer Support Executive ( Night shift)

Location: Lahore

Job Type: Full-Time | 24-Month Contract

Work Location: In-person

About the Role

We are seeking a Customer Support Executive to provide outstanding service to our clients via chat, email, and phone. The ideal candidate is proactive, patient, and highly organized, with the ability to handle multiple tasks in a fast-paced environment.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via chat, email, and phone.
  • Resolve customer issues efficiently while ensuring a positive experience.
  • Maintain accurate records of customer interactions, feedback, and reports.
  • Collaborate with the sales and operations teams to ensure smooth communication.
  • Analyze customer trends, feedback, and market data to improve service quality.
  • Engage in outbound communication, including cold calling, when required.
  • Utilize MS Excel for data entry, reporting, and analysis.

Requirements

  • Education: Minimum Bachelor's degree.
  • Experience: Prior experience in customer support or a similar role preferred.
  • Skills:
  • Excellent communication and problem-solving abilities.
  • Proficiency in MS Excel (including formulas and data analysis).
  • Strong multitasking and time management skills.
  • Professionalism and patience when handling challenging situations.
  • Age Requirement: Under 30 years.

Why Join Us

  • Competitive salary based on experience and performance.
  • Supportive and professional work environment.
  • Career growth and skill development opportunities.

Contract Duration: 24 Months

Work Mode: On-site (Lahore)

Gender: Female candidates are strongly encouraged to apply.

Job Type: Full-time

Pay: Rs50, Rs150,000.00 per month

Work Location: In person

  • Customer Support Executives

    2 weeks ago

    Lahore, Punjab, Pakistan Live Support Limited Full time 900,000 - 1,200,000 per year

    Location:Gulberg, Lahore (On-site)Shift:EST (Evening/Night)Open Positions:5Compensation:Competitive SalaryAbout the RoleWe are hiringCustomer Support Executivesto provide exceptional service to e-commerce customers across live chat, email, and other digital channels. You will follow established SOPs, resolve issues efficiently, and contribute to customer...

  • Senior Customer Support Specialist, Night Shift, Lahore

    2 minutes ago

    Lahore, Punjab, Pakistan AZ Technologies Full time 250,000 - 500,000 per year

    Job Title: Senior Customer Support SpecialistCompany: AZ TechnologiesLocation: Johar Town, LahoreShift: Night Shift (9 PM – 6 AM, Pakistan Time)Job Description:AZ Technologies is hiring a Senior Customer Support Specialist to provide technical support to remote users. The role involves handling login, password, and email-related issues while ensuring...

  • Sales Executive – Night Shift

    4 days ago

    Lahore, Punjab, Pakistan Clan Communications Full time 900,000 - 1,200,000 per year

    We're Hiring |Sales Executives – Night Shift (US Time Zone)Location:Onsite – Johar Town, LahoreShift Timing:9:00 PM – 6:00 AM (Monday to Friday) with alternative Saturdays.Type:Full-Time | OnsiteCompensation:Fixed Salary + Commission on SalesTraining:1 week Training ProvidedAre you a confident communicator with a passion for sales? JoinClan...

  • Finance Executive – Night Shift

    2 weeks ago

    Lahore, Punjab, Pakistan Core Edge Solutions Full time

    Finance Executive – Night Shift (On-site Lahore) | CA / ACCA (Qualified or Part-Qualified)Only for English Fluent CandidatesCompany: Core Edge SolutionsLocation: Gulberg 3, Lahore, PakistanJob Type: Full-time | On-site | Night ShiftSchedule: Monday to Saturday, 7:00 PM – 5:00 AMDay Off: SundayAbout Core Edge SolutionsCore Edge Solutions is a fast-growing...

  • Shopify Customer Support

    7 days ago

    Lahore, Punjab, Pakistan Live Support Limited Full time 900,000 - 1,200,000 per year

    Shopify Customer Support(E-commerce) — EST Shift — GulbergLocation:Gulberg (on-site)Shift Time Zone:ESTOpen Positions:10Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and help...

  • Customer Support Executive CSR

    2 weeks ago

    Lahore, Punjab, Pakistan Capitalwide Services Ltd Full time 2,160,000 - 12,000,000 per year

    Job Title: Customer Support Executive CSRWorking Hours: 50 Hours Weekly (Rotational Shifts)Location: Gulberg III, Lahore.Job DutiesOversee UK operations from our 24/7 control room in Lahore.Respond to client queries via phone calls, emails, WhatsApp, etc.Schedule shifts for staff members.Must be flexible and willing to work in both day and night shifts as...

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Planlab Solutions Full time 400,000 - 600,000 per year

    Position:Customer Support Executive (Night Shift)Organization:PlanlabSolutionsLocation:Model Town Link Road, LahoreShift:Night Shift(9 hours)Compensation:Market competitive salary based on relevant experience and interviewQualification and Experience:-Proficient in spoken and written English-Experience in Zendesk, Gorgias, Kustomer type CRM-Minimum 2 years...

  • Female CSR – Night Shift

    2 weeks ago

    Lahore, Punjab, Pakistan I Tech Full time 960,000 - 1,200,000 per year

    Customer Service Representative (Female) – Night Shift | LahoreLocation: On-site, Lahore, PakistanShift: 8:00 PM – 5:00 AM (Monday–Friday)Days Off: Saturday & SundayJob Type: Full-timeJob Description:We are hiring female Customer Service Representatives for our Life Back Taxes campaign. The role involves handling inbound/outbound calls, assisting...

  • Female Customer Support Executive

    2 weeks ago

    Lahore, Punjab, Pakistan Physicians Revenue Group Full time

    Tekboox, a US-based IT Company, is urgently looking to hire Female Customer Support ExecutiveResponsibilities:· Provide excellent customer support for healthcare clients.· Handle patient scheduling for US doctors.· Have working knowledge of insurance providers and their plans.· Be familiar with EMR/EHR and medical billing systems.· Demonstrate strong...

  • Support Executive

    5 days ago

    Lahore, Punjab, Pakistan E-Med Services Full time 600,000 - 1,800,000 per year

    We are seeking freshly graduated candidates who are eager to develop their professional skills in a fast-paced environment. Female candidates will be given priority for this role.Job Brief:We're looking for a Customer Support Executive who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able...