Customer Service Representative

5 days ago

Rawalpindi, Punjab, Pakistan Spell Engineering Full time 240,000 - 1,200,000 per year

Pay: 40,000 (PKR) - 100,000 (PKR) per month + Incentives + Commission

Job description:

Location: Murree Road, Near Chandni Chowk, Rawalpindi

Experience Required: Minimum 6 months in B2B Sales / Lead Generation (USA-based campaigns preferred)

Employment Type: Full-Time

Shift Timing: 6:00 PM to 3:00 AM (US Business Hours)

Working Days: Monday to Friday

Industry: Civil Engineering / ITES / Sales & Marketing

Job Summary:

We are hiring a motivated and confident Customer Sales Representative (CSR) to join our B2B sales team. The ideal candidate will have prior experience handling USA-based lead generation campaigns, capable of identifying prospects, engaging decision-makers, and generating qualified sales leads for our business development team.

Key Responsibilities:

  • Make outbound B2B calls to potential clients in the US market.
  • Generate and qualify sales leads through cold calling and follow-ups.
  • Identify key decision-makers and establish strong professional communication.
  • Present company products/services and create business interest among prospects.
  • Update and maintain client information in CRM systems accurately.
  • Achieve weekly and monthly lead generation & sales targets.
  • Collaborate with the sales team for appointment setting and deal closures.

Required Skills & Qualifications:

  • Minimum 6 months of experience in B2B lead generation or sales (USA campaigns).
  • Excellent English communication skills (verbal & written).
  • Strong cold calling, negotiation, and objection-handling skills.
  • Proficiency with CRM tools and basic computer operations.
  • Self-driven, target-oriented, and comfortable working in a night shift.

Preferred Qualifications:

  • Experience with B2B campaigns.
  • Prior experience in appointment setting / inside sales.
  • Understanding of US business practices and client communication.

Compensation & Benefits:

  • Competitive Basic Salary (based on experience).
  • Attractive Incentives on achieving lead generation and sales targets.
  • Monthly performance bonuses.
  • Sunday off for work-life balance.
  • Opportunity for career growth into senior roles.

Job Types: Full-time, Fresher

Job Types: Full-time, Fresher

Pay: Rs40, Rs100,000.00 per month

Work Location: In person

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