Customer Service Representative

22 hours ago


Islamabad, Islamabad, Pakistan Moving Titans Outsourcing Full time $70,000 - $120,000 per year

Company Description

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Role Description

This is a full-time, on-site role for a Customer Service Representative, located in Islamabad. The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the customer experience. Daily tasks include responding to customer calls and emails, resolving issues, and maintaining records of customer interactions. The role requires collaborating with other departments to ensure the highest level of service delivery.

Qualifications

  • Graduation
  • Experience in Customer Service, Customer Service Representatives, and Customer Support
  • Skills in ensuring Customer Satisfaction and enhancing Customer Experience
  • Strong problem-solving and conflict resolution abilities
  • Excellent written and verbal communication skills
  • Ability to work effectively in a team and independently
  • Proficiency in using CRM software and customer service tools
  • High school diploma or equivalent, further education or certification in customer service is a plus


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