Customer Success Executive – Design

1 week ago

Pakistan Vyro Full time $3,000 - $5,000 per year
About the Role:

We're seeking a Customer Support Executive with a creative edge someone who not only excels at communication and problem-solving but also understands the language of design. This role blends creative expertise with client-focused support, ideal for someone who enjoys working closely with users to ensure their success and maximize their product experience.

You'll be the voice of the customer, gathering feedback, offering solutions, and collaborating with internal teams to drive meaningful improvements. If you thrive on translating creative needs into impactful solutions and love helping users succeed, this is the role for you.

Fresh graduates are welcome to apply.

What You'll Do:

  • Actively Engage with Customers: Identify and understand customer needs, concerns, and expectations to create positive and lasting experiences.

  • Multichannel Communication: Respond to customer inquiries across email, chat, and social media with clarity, empathy, and professionalism.

  • Translate Creative Needs: Work closely with customers to understand design-related challenges and offer thoughtful, solution-driven support.

  • Analyze Product Feedback: Gather and interpret feedback to highlight areas for improvement, sharing insights with the product and design teams.

  • Prepare Insightful Reports: Summarize customer feedback trends and present actionable insights to internal stakeholders.

  • Educate Users: Guide customers on product features, best practices, and design tools to ensure they get the most out of their experience.

  • Ensure Quality: Maintain high standards in all interactions, representing the brand with warmth and professionalism.

  • Cross-Functional Collaboration: Work alongside product, design, and sales teams to enhance the customer journey and align product offerings.

  • Stay Updated: Keep up with product updates, design trends, and industry best practices to provide relevant support.

What We're Looking For:

  • Bachelor's degree in Design, Visual Communication, or a related creative field.

  • Hands-on experience in customer support roles, ideally with international clientele.

  • Excellent written and verbal communication skills.

  • A customer-first attitude and a passion for solving problems.

  • Strong understanding of design principles and creative workflows.

  • Ability to speak both the language of designers and users.

  • Empathetic listener with an eye for detail.

  • Comfortable working in a fast-paced, remote-friendly environment.

  • Proficiency in communication tools (e.g., Intercom, Zendesk, Slack).

  • Organized, self-motivated, and adaptable.

Working Hours:
  • 6:00 AM – 3:00 PM (PKT)
  • 2:00 PM – 11:00 PM (PKT)
  • 10:00 PM – 7:00 AM (PKT)

  • Customer Success Associate

    1 week ago

    Pakistan AutoLeap Full time $60,000 - $100,000 per year

    AutoLeap is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Associates to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook. About AutoLeapAutoLeap is the market-leading...

  • Customer Success Associate

    1 week ago

    Pakistan AutoLeap Full time $40,000 - $60,000 per year

    Work directly with shop owners and their teams to realize greater value out of AutoLeap through deeper adoption Manage registrations and adoption of our integrated payments module, including contacting customers & third party vendors via phone and email, updating information and delivery of incentive plans Manage the support phone line and assist with...

  • Client Success Executive

    2 days ago

    Pakistan HexaClicks Full time 900,000 - 1,100,000 per year

    About Us:At HexaClicks, we are committed to driving digital marketing success for our clients by creating innovative, data-driven strategies. As we continue to grow, we are looking for a Client Success Executive to join our team and play a crucial role in ensuring seamless communication and successful project execution between our clients and internal...

  • Customer Success Specialist

    1 week ago

    Pakistan Northstar Cafe Full time 75,000 - 100,000 per year

    Job descriptionCustomer Success Specialist (Female)Location: Defence Moor, Walton Road, LahoreShift: Night Shift (Monday to Friday, 7:00 PM - 5:00 AM)Salary Package:Basic Salary: PKR 75,000 – PKR 100,000Incentives: Lucrative commission structure and bonusesBenefits: Provident fund, medical insurance, medical reimbursement, paid leaves, annual tour,...

  • Customer Support Executive – Artificial Jewellery

    1 week ago

    Pakistan mornee jewellery Full time 104,000 - 130,878 per year

    Job Title: Product Manager – Artificial Jewellery (E-commerce)Company: Mornee JewelleryLocation: [Specify Remote/On-site/Hybrid]About UsMornee Jewellery is one of the best online jewellery brands in Pakistan, offering artificial jewellery online with elegant, trendy, and affordable designs. Our collection includes everything from everyday fashion jewellery...

  • Sales Executive Intern

    5 days ago

    Pakistan hrtekx Full time 200,000 - 250,000 per year

    Job Title: Sales Executive Intern (Full-Time)Company: HrTekxLocation: Remote (Karachi preferred)Job Type: Internship (Full-Time)About the RoleAre you eager to start your career in sales and learn how to communicate effectively with clients? HrTekx is offering an exciting opportunity for motivated individuals to join as Sales Executive Interns. This...

  • Sales Executive

    1 week ago

    Pakistan Burjline Builders Full time 400,000 - 500,000 per year

    Position: Sales ExecutiveLocation: Address: 118 Main Blvd, Sector J DHA Phase 6, Lahore, Punjab 54700 About Us: At Enza Home, we specialize in luxury furniture, home décor, interior design services. Our mission is to provide exceptional design solutions and personalized service to our clients. We pride ourselves on innovation, excellence, and delivering...

  • Sales Executive

    1 week ago

    Pakistan Folio3 Full time $60,000 - $80,000 per year

    We are seeking a highly motivated and results-driven Sales Executive to join our team. The successful candidate will be responsible for generating new business opportunities, engaging potential clients, and maintaining an organized sales pipeline. This role requires strong communication skills, strategic outreach, and the ability to work collaboratively with...

  • Sales Executive

    1 week ago

    Pakistan Extreme Branding Full time $30,000 - $50,000 per year

    Position: Sales Executive (Inbound)Work Mode: RemoteExperience Level: Fresh Graduates with strong written communication skills & basic knowledge of salesSalary: Market CompetitivePut in that EXTRAA effort while filling out the applicationApply Who Are We Looking For?Communication Skills: Excellent written and verbal English communication to handle inbound...

  • Operations & Client Success Manager (Remote)

    1 week ago

    Pakistan Metanoia Technologies Full time 500,000 - 800,000 per year

    We are a growing services-based business working with international clients. Our process currently involves:Bidders applying on projects/jobsSales closers handling calls and securing contractsFounder communicating with clientsRecruiter finding and allocating resourcesAt present, the founder is managing the full cycle. We are now looking for a reliable and...