CSR - Customer Service Representative

2 weeks ago

Lahore Johar Town, Pakistan JAZAK BUILDERS Full time 60,000 - 700,000 per year

Job Title: Customer Service Representative (Female)

Company: Jazak Builders(Canada)

Location: Johartown Lahore

Job Type: Full-Time

Work Schedule: Monday to Saturday, 6:00 PM to 3:00 AM

About Us:

Jazak Builders is a dynamic construction company dedicated to delivering high-quality projects and exceptional customer experiences. We are seeking a skilled and professional Female Customer Service Representative to join our team and provide outstanding support to our clients.

Job Description:

We are looking for a Female Customer Service Representative with excellent communication skills to handle customer inquiries via text, calls, and emails. The ideal candidate will be responsible for addressing and resolving customer queries efficiently, ensuring client satisfaction, and maintaining a positive company image.

Key Responsibilities:

  • Respond promptly to customer inquiries via text messages, phone calls, and emails.
  • Provide accurate information about Jazak Builders' services, projects, and policies.
  • Resolve customer issues and complaints in a professional and timely manner.
  • Maintain detailed records of customer interactions and follow-ups.
  • Collaborate with internal teams to ensure customer queries are addressed effectively.
  • Uphold a high standard of customer service to enhance client satisfaction and loyalty.

Requirements:

  • Gender: Female.
  • Experience: Previous experience in customer service or a similar role is preferred.
  • Communication Skills: Excellent verbal and written communication skills in English.
  • Technical Skills: Proficiency in handling emails, text messaging platforms, and basic computer applications.
  • Availability: Must be available to work full-time from 6:00 PM to 3:00 AM, Monday to Saturday.
  • Soft Skills: Strong problem-solving abilities, patience, and a customer-centric attitude.
  • Language: Fluency in English; additional languages are a plus.

Benefits:

  • Competitive salary (details to be discussed during the interview process).
  • Opportunity to work with a growing and reputable company.
  • Supportive team environment with opportunities for professional growth.

How to Apply:

Interested candidates are invited to submit their resume.

Job Type: Full-time

Pay: Rs60, Rs70,000.00 per month

Application Question(s):

  • Do you have strong English speaking and writing skills?

Experience:

  • CSR: 2 years (Required)

Work Location: In person

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