
csr
21 hours ago
Role Description
This is a full-time, on-site position for a Customer Service Representative (CSR) based in Lahore, specifically in Bahria Town. The CSR will handle day-to-day tasks including responding to customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining a consistent and positive customer experience. The CSR will work closely with other team members to uphold the company's service standards and contribute to the overall success of the customer support operation.
Qualifications
- Bachelor's degree in Business Administration, Communications, or related field preferred
- Customer Service Representatives, Customer Support, Customer Satisfaction skills
- Experience in Customer Service and Customer Experience
- Excellent communication and interpersonal skills
- Ability to work in a team-oriented environment
- Problem-solving and conflict resolution skills
- Prior experience in the BPO industry is a plus
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