Assistant It Manager

2 weeks ago

Lahore, Punjab, Pakistan Together Full time 900,000 - 1,200,000 per year

Job Description:

The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination. This role ensures smooth day-to-day IT operations and supports various departments with their technical requirements

Key Responsibilities:

  • Possess a strong understanding of D-Base and E-Sales software.
  • Allocate data to the sales team based on instructions from Country Head.
  • Perform data analysis and generate graphs and reports.
  • Update databases by adding new companies and campaigns as directed.
  • Download and upload business line call records weekly; coordinate with the network manager.
  • Prepare weekly and monthly reports for the sales team.
  • Monitor website performance and speed; suggest improvements if required.
  • Identify technical or operational issues and provide effective solutions.
  • Recommend improvements for systems and processes.
  • Train and update new interns on D-Base and E-Sales software.
  • Conduct regular training sessions for existing staff.
  • Understand the significance of dispatch processes and ensure proper execution.
  • Analyze the database for better solutions and improvements.
  • Perform any other tasks assigned by the HOD or management.

Qualifications & Skills:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Strong knowledge of database management, reporting tools, and IT systems.
  • Proficiency in MS Office, particularly Excel and reporting functions.
  • Good problem-solving, communication, and coordination skills.
  • Strong organizational skills with the ability to manage multiple tasks.

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