Zoho Expert/ Developer

6 days ago

Pakistan TopSpot Full time 900,000 - 1,200,000 per year

We are looking for a skilled Zoho Specialist/ developer to manage, optimize, and grow our CRM infrastructure —specifically Zoho CRM/ Zoho One.

Key Responsibilities:

  • Manage, customize, and optimize CRM systems, especially Zoho CRM.
  • Develop and maintain ZOHO automations, workflows, pipelines, and integrations with other tools (e.g., email, SMS, website, payment gateways).
  • Collaborate with sales, marketing, and support teams to implement strategies that improve client acquisition, engagement, and retention.
  • Build and segment contact lists, manage tagging systems, and set up marketing automation campaigns.
  • Generate CRM-based reports, dashboards, and insights to support decision-making.
  • Ensure data hygiene and regular CRM audits for clean, actionable customer data.
  • Create SOPs, user guides, and provide training to internal teams on CRM usage.
  • Stay updated with CRM trends, feature releases, and best practices for Zoho.

Required Skills and Experience:

  • 2–4 years of hands-on experience with Zoho CRM.
  • Proven track record of managing workflows, campaign setups, and automation in ZOHO.
  • Strong understanding of sales funnels, customer journeys, and CRM segmentation logic.
  • Experience with tools like Zoho One, Zoho Campaigns, Zoho Flow, Keap Campaign Builder, etc.
  • Knowledge of API integrations, webhooks, and third-party connector tools (like Zapier or Pabbly) is a big plus.

  • Excellent communication skills and ability to collaborate across departments.

  • Nice to Have:

  • Experience in email marketing, lead nurturing, and funnel building.
  • Familiarity with CRMs like HubSpot, ActiveCampaign, or Salesforce.
  • Certification in Zoho is a bonus.

What We Offer:

  • Competitive salary based on experience
  • Remote work environment
  • Growth and learning opportunities in a tech-forward environment
  • A collaborative team culture

Job Type: Full-time

Application Question(s):

  • Total years of experience as ZOHO Developer/ specialist?
  • Rate your skillset as Zoho Expert/ Developer out of 10?

(Note - 10 would be the highest score)

  • Are you familiar with ZOHO automations/ workflows alongwith integration to the 3rd party tools?

Work Location: Remote

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