Customer Success Representative – Freight

6 days ago

Karachi Defence Housing Society, Pakistan SpeedEx Logistics LLC Full time 720,000 - 1,440,000 per year

Location: DHA PHASE VIII (Serving U.S. & Canadian markets)

About the Role:

We are seeking motivated and results-driven Customer Support Representative to join our growing team. Experience in a freight brokerage or logistics campaign will be considered a strong advantage. This is a night shift position aligned with U.S. and Canadian market timings. You will be responsible for building strong relationships with U.S. and Canadian manufacturers, suppliers, and shippers through effective communication and outbound cold calling. The role requires excellent English communication and negotiation skills, along with the ability to perform in a fast-paced logistics environment. While prior CSR or logistics campaign experience is preferred, it is not mandatory. Fresh graduates and individuals exploring new career opportunities are strongly encouraged to apply. We provide complete training, ongoing guidance, and clear career growth opportunities to help you succeed.

Key Responsibilities:

  • Proactively identify and contact U.S. and Canadian manufacturers, suppliers, and shippers through cold calling, mailing, and networking.
  • Build and maintain strong professional relationships with clients, offering tailored freight solutions.
  • Negotiate rates and secure competitive offers from carriers to move freight efficiently from point A to point B.
  • Coordinate and track shipments to ensure timely pickup and delivery.
  • Maintain accurate records of client interactions, quotes, contracts, and freight movements.
  • Stay up to date with market trends, carrier capacity, and pricing strategies.

Qualifications:

  • Strong verbal and written English communication skills.
  • Proven ability in cold calling, sales, or customer relationship management (preferably in US logistics or transportation).
  • Quick learner with the ability to adapt in a dynamic environment.
  • Strong negotiation and problem-solving skills.
  • Self-motivated, target-oriented, and able to work independently as well as part of a team.
  • Prior experience in freight brokerage or logistics is an advantage.

What We Offer:

  • Competitive base salary plus attractive commission on sales.
  • Official certification and legal documentation of salary and commissions (on time, guaranteed).
  • Opportunity to grow within a rapidly expanding logistics company.
  • Supportive team environment with ongoing training and development.

We are an equal opportunity employer, and both men and women are strongly encouraged to apply.

Job Types: Full-time, Fresher

Pay: Rs40, Rs120,000.00 per month

Work Location: In person

  • Customer Service Representative

    6 days ago

    Karachi, Sindh, Pakistan Techno Freight Pakistan (Pvt) Ltd. Full time 40,000 - 60,000 per year

    Company DescriptionTechno Freight Pakistan (Pvt) Ltd. benefits from extensive business relationships with shipping and airlines to provide clients with competitive rates and exceptional services. The company specializes in facilitating international shipments for both imports and exports. With a focus on customer satisfaction, Techno Freight Pakistan ensures...

  • Cold Calling Agent – Freight Brokerage

    1 week ago

    Karachi Defence Housing Society, Pakistan SpeedEx Logistics LLC Full time

    About the Role:We are actively seeking confident, fluent English-speaking Cold Calling Agents to join our expanding freight brokerage team. This role is ideal for individuals who are persuasive communicators, goal-oriented, and comfortable engaging with U.S. and Canadian businesses over the phone.Your primary responsibility will be to initiate outbound calls...

  • Customer Service Representative

    5 days ago

    Karachi Defence Housing Society, Pakistan NexHive, LLP. Full time 120,000 - 240,000 per year

    Job Title: Customer Service Representative (Female Candidates Preferred)Location: Dha phase 7Job Type: Full-timeExperience: 0–1 yearJob Summary:We are seeking a female Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries efficiently...

  • Customer Success Representative

    1 week ago

    Karachi, Sindh, Pakistan Scents N Stories Full time 180,000 - 240,000 per year

    RequirementsExperience :Proven experience in customer success, sales, or client management.Excellent verbal and written communication skills in Urdu and English.Proficient in Microsoft Excel and reporting.Strong follow-up and organizational skills.Ability to handle multiple tasks and maintain attention to detail.Customer-oriented mindset with a...

  • Customer Service Representatives

    3 days ago

    Karachi Defence Housing Society, Pakistan Inprotel Solutions Full time 300,000 - 600,000 per year

    Join Our Night Squad – Customer Service Representatives WantedInprotel Solutions | Karachi (Defence Phase 7 Extension)Shift: 7 PM – 3 AM (Night Shift)Type: Full-time | OnsiteSalary: Market CompetitiveAbout UsAt Inprotel Solutions, we don't just answer calls we build connections that help clinics run smarter, smoother, and faster. If you're fluent in...

  • Air Freight Executive

    5 days ago

    Karachi Gpo, Pakistan dcedd6ad-5d93-4226-8d90-b35f87a1156e Full time 720,000 per year

    Job Title: Air Freight ExecutiveLocation: Karachi OfficeIndustry: Shipping LineJob Description:We are looking for a dynamic and detail-oriented Air Freight Officer to join our Air Freight Unit within our NVOCC shipping organization. The ideal candidate will manage day-to-day air freight operations, coordinate with airlines, ensure timely cargo handling, and...

  • Customer Success Specialist

    1 week ago

    Karachi, Sindh, Pakistan Propstar Technologies Full time 300,000 - 600,000 per year

    We're Hiring: Customer Success Specialist | propstar technologiespropstar technologies is seeking a proactive and customer-focusedCustomer Success Specialistto join our growing team. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a passion for building lasting client relationships while ensuring a seamless...

  • Freight Broker Intern

    5 days ago

    Karachi, Sindh, Pakistan Proxima house Full time 250,000 - 500,000 per year

    Job descriptionCompany DescriptionProxima Logistics is a technology-driven company that supports over 150,000 businesses in sectors like construction, field services, agriculture, and transportation. Our mission is to develop innovative solutions that empower businesses and create a positive work environment for our employees.Role DescriptionThis is a...

  • Pricing & Operations Executive (Sea Freight Export)

    1 week ago

    Karachi, Sindh, Pakistan ACB Logistics Full time 1,200,000 - 3,600,000 per year

    Company: ACB LogisticsLocation: Amber Castle Building, Shahrah-e-Faisal, KarachiDepartment: Sea Freight Export – Pricing & OperationsReports To: Operations HeadTimings: 9:00 AM to 6:00 PM (Mon - Fri) & 10:00 AM to 3:00 PM (Sat)About ACB LogisticsWith over 40 years of experience, ACB Logistics is a leading freight forwarding and logistics provider in...

  • Pricing Executive

    6 days ago

    Karachi Shahra-E-Faisal, Pakistan NKR Freight Pakistan Full time 450,000 - 600,000 per year

    Looking to grow your career with a team that values learning, innovation, and results?Role Summary:We are hiring a Pricing Executive/Logistics Coordinator with strong freight forwarding knowledge to support our UK operations. The role involves preparing competitive pricing for Sea/Air/Road shipments and coordinating with global agents.Key...