Customer Success Representative – Freight

1 week ago

Karachi Defence Housing Society, Pakistan SpeedEx Logistics LLC Full time 720,000 - 1,440,000 per year

Location: DHA PHASE VIII (Serving U.S. & Canadian markets)

About the Role:

We are seeking motivated and results-driven Customer Support Representative to join our growing team. Experience in a freight brokerage or logistics campaign will be considered a strong advantage. This is a night shift position aligned with U.S. and Canadian market timings. You will be responsible for building strong relationships with U.S. and Canadian manufacturers, suppliers, and shippers through effective communication and outbound cold calling. The role requires excellent English communication and negotiation skills, along with the ability to perform in a fast-paced logistics environment. While prior CSR or logistics campaign experience is preferred, it is not mandatory. Fresh graduates and individuals exploring new career opportunities are strongly encouraged to apply. We provide complete training, ongoing guidance, and clear career growth opportunities to help you succeed.

Key Responsibilities:

  • Proactively identify and contact U.S. and Canadian manufacturers, suppliers, and shippers through cold calling, mailing, and networking.
  • Build and maintain strong professional relationships with clients, offering tailored freight solutions.
  • Negotiate rates and secure competitive offers from carriers to move freight efficiently from point A to point B.
  • Coordinate and track shipments to ensure timely pickup and delivery.
  • Maintain accurate records of client interactions, quotes, contracts, and freight movements.
  • Stay up to date with market trends, carrier capacity, and pricing strategies.

Qualifications:

  • Strong verbal and written English communication skills.
  • Proven ability in cold calling, sales, or customer relationship management (preferably in US logistics or transportation).
  • Quick learner with the ability to adapt in a dynamic environment.
  • Strong negotiation and problem-solving skills.
  • Self-motivated, target-oriented, and able to work independently as well as part of a team.
  • Prior experience in freight brokerage or logistics is an advantage.

What We Offer:

  • Competitive base salary plus attractive commission on sales.
  • Official certification and legal documentation of salary and commissions (on time, guaranteed).
  • Opportunity to grow within a rapidly expanding logistics company.
  • Supportive team environment with ongoing training and development.

We are an equal opportunity employer, and both men and women are strongly encouraged to apply.

Job Types: Full-time, Fresher

Pay: Rs40, Rs120,000.00 per month

Work Location: In person

  • Freight Broker

    1 week ago

    Karachi Defence Housing Society, Pakistan SpeedEx Logistics LLC Full time 480,000 - 1,440,000 per year

    Location: DHA PHASE VIII (Serving U.S. & Canadian markets)About the Role:We are seeking a motivated and results-driven Freight Broker to join our team. You will be responsible for building relationships with U.S. and Canadian manufacturers, suppliers, and shippers, while coordinating with carriers to ensure timely, cost-effective, and reliable freight...

  • Cold Calling Agent – Freight Brokerage

    2 weeks ago

    Karachi Defence Housing Society, Pakistan SpeedEx Logistics LLC Full time

    About the Role:We are actively seeking confident, fluent English-speaking Cold Calling Agents to join our expanding freight brokerage team. This role is ideal for individuals who are persuasive communicators, goal-oriented, and comfortable engaging with U.S. and Canadian businesses over the phone.Your primary responsibility will be to initiate outbound calls...

  • Customer Service Representative

    7 days ago

    Karachi Defence Housing Society, Pakistan NexHive, LLP. Full time 120,000 - 240,000 per year

    Job Title: Customer Service Representative (Female Candidates Preferred)Location: Dha phase 7Job Type: Full-timeExperience: 0–1 yearJob Summary:We are seeking a female Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries efficiently...

  • Customer Services Representative

    2 weeks ago

    Karachi Defence Housing Society, Pakistan Student Ways Full time 120,000 - 180,000 per year

    We are looking for a Customer Service Representative to join our team and provide exceptional support to our clients. The CSR will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience while maintaining professionalism at all times.Key Responsibilities:Respond to customer inquiries via phone, and chat...

  • Customer Success Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Scents N Stories Full time 180,000 - 240,000 per year

    RequirementsExperience :Proven experience in customer success, sales, or client management.Excellent verbal and written communication skills in Urdu and English.Proficient in Microsoft Excel and reporting.Strong follow-up and organizational skills.Ability to handle multiple tasks and maintain attention to detail.Customer-oriented mindset with a...

  • Customer Representative Intern

    2 weeks ago

    Karachi Defence Housing Society, Pakistan Hafzak Full time 300,000 - 350,000 per year

    Company DescriptionCompany DescriptionHafzak is a leader in omni-channel e-commerce strategy, dedicated to empowering brands to excel across platforms such as Amazon, Shopify, Walmart, and TikTok. We combine innovative approaches with deep industry insights to offer unparalleled digital marketplace strategies. Our expertise lies in creating seamless brand...

  • Customer Servive Representative Intern

    1 week ago

    Karachi Defence Housing Society, Pakistan Hafzak Full time 180,000 - 240,000 per year

    Company DescriptionCompany DescriptionHafzak is a leader in omni-channel e-commerce strategy, dedicated to empowering brands to excel across platforms such as Amazon, Shopify, Walmart, and TikTok. We combine innovative approaches with deep industry insights to offer unparalleled digital marketplace strategies. Our expertise lies in creating seamless brand...

  • Customer Service Representatives

    3 days ago

    Karachi Defence Housing Society, Pakistan Inprotel Solutions Full time 300,000 - 600,000 per year

    Join Our Night Squad – Customer Service Representatives WantedInprotel Solutions | Karachi (Defence Phase 7 Extension)Shift: 7 PM – 3 AM (Night Shift)Type: Full-time | OnsiteSalary: Market CompetitiveAbout UsAt Inprotel Solutions, we don't just answer calls we build connections that help clinics run smarter, smoother, and faster. If you're fluent in...

  • Freight Operations Manager

    2 weeks ago

    Karachi Saddar Gpo, Pakistan UTrade Logistics Full time 900,000 - 1,200,000 per year

    UTrade Logistics is a logistics company with a global presence, headquartered in Canada and operating branch offices in the USA and Pakistan, alongside active operations in the UAE and China. As a premium member of JC Trans, OLO , and Crisscross logistics networks, we offer comprehensive, customer-focused logistics solutions across various industries...

  • Freight Broker

    2 weeks ago

    Karachi, Sindh, Pakistan TexGex LLC Full time 1,200,000 - 3,600,000 per year

    Company DescriptionTexGex LLC is a Texas-based freight brokerage and logistics company headquartered in Houston, serving clients across the U.S. We specialize in reliable and cost-effective transportation solutions including OTR trucking, drayage, intermodal, and cross-border freight. Our experienced team ensures smooth movement of cargo across major hubs...