Customer Service Representative
7 days ago
Company Description
Techno Freight Pakistan (Pvt) Ltd. benefits from extensive business relationships with shipping and airlines to provide clients with competitive rates and exceptional services. The company specializes in facilitating international shipments for both imports and exports. With a focus on customer satisfaction, Techno Freight Pakistan ensures smooth and efficient logistics services, making it a trusted partner in global trade and freight forwarding.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Karachi. The role involves managing customer inquiries, ensuring customer satisfaction, and delivering exceptional customer experiences. Responsibilities include providing support to clients, resolving complaints, and maintaining strong customer relationships by effectively addressing their needs.
Qualifications
- Proficiency in Customer Service, Customer Satisfaction, and Customer Support
- Capability to enhance Customer Experience and establish excellent customer relationships
- Strong problem-solving, communication, and interpersonal skills
- Ability to multitask and manage time efficiently in a professional environment
- Familiarity with customer service tools and technologies is a plus
- Bachelor's degree or equivalent experience in customer service or related fields
- Fluency in English and Urdu is preferred
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