Human Resources and Operations Manager

Who we are

At Caliber Engineering Solutions, we specialize in offering streamlined solutions to the challenges faced by companies in the utility and power distribution industries. We achieve this by blending engineering expertise, efficient project management, and a commitment to continuous process improvement to ensure top-tier power system solutions.

We believe our employees are our greatest asset, and they are at the heart of our success. By empowering our people, we empower our company, positioning ourselves for long-term growth and achievement.

When you join Caliber, you become part of a dynamic, supportive and forward-thinking team that prioritizes quality, efficiency, improvement, and sustained success.

Our headquarter is in Chicago IL, and we maintain a growing operational presence in support with Pakistan led operations, reflecting our strong international connection.

Your Role as Human Resources and Operation Manager

Your key responsibilities will include:

• Lead and oversee comprehensive talent acquisition and onboarding activities. From strategic job postings and employer branding through to seamless employee integration, ensuring a high-quality candidate experience.
• Design, implement, and continuously refine integrated HR strategies, policies, and procedures fully aligned with organizational objectives and regulatory requirements.
• Administer and optimize payroll coordination, time-off management, and maintenance of employee records with a strong focus on accuracy, compliance, and data confidentiality.
• Drive employee engagement, performance management, and retention initiatives, fostering a culture of accountability and continuous improvement.
• Provide authoritative guidance on conflict resolution, employee relations, and HR best practices, acting as a trusted advisor to leadership and staff.
• Collaborate closely with senior leadership to drive organizational development, workforce planning, and succession strategies that support long-term growth.
• Manage and harmonize cross-border HR requirements across the U.S. and Pakistan, ensuring consistent standards and equitable practices.
• Manage and oversee daily operations of the office, manage vendors, relationships and the overall office environment.
• Develop and leverage modern social media and professional networks to source high-caliber talent and strengthen the company's employer brand.

The Ideal Candidate

We seek a seasoned candidate with a proven track record to be able to:

• Lead and oversee comprehensive talent acquisition and onboarding activities. From strategic job postings and employer branding through to seamless employee integration, ensuring a high-quality candidate experience.
• Design, implement, and continuously refine integrated HR strategies, policies, and procedures fully aligned with organizational objectives and regulatory requirements.
• Administer and optimize payroll coordination, time-off management, and maintenance of employee records with a strong focus on accuracy, compliance, and data confidentiality.
• Drive employee engagement, performance management, and retention initiatives, fostering a culture of accountability and continuous improvement.
• Provide authoritative guidance on conflict resolution, employee relations, and HR best practices, acting as a trusted advisor to leadership and staff.
• Collaborate closely with senior leadership to drive organizational development, workforce planning, and succession strategies that support long-term growth.
• Manage and harmonize cross-border HR requirements across the U.S. and Pakistan, ensuring consistent standards and equitable practices.
• Manage and oversee daily operations of the office, manage vendors, relationships and the overall office environment.
• Develop and leverage modern social media and professional networks to source high-caliber talent and strengthen the company's employer brand.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field; or equivalent, demonstrable experience.
• 5–7+ years of progressive HR experience, including 2–3 years leading HR programs or a small team.
• End-to-end capability across core HR domains: recruiting & onboarding, payroll coordination, performance management, employee relations (including basic investigations), policy drafting, and compliance.
• Strong command of Pakistan labor laws and HR compliance requirements, with the ability to research and apply U.S. labor laws, HR best practices, and relevant compliance standards.
• Hands-on proficiency with HRIS and Microsoft 365 (Excel, SharePoint), with the ability to design, build, and modify HR process flows, generate clean reports, and maintain accurate records.
• Proven judgement handling confidential data with diligence and documentation thoroughness.
• Excellent written and verbal communication; stakeholder management across cultures and time zones.
• Social media and professional networking fluency for talent sourcing, employer branding, and employee engagement.

Preferred Experience

• Master's degree and/or professional certifications (e.g., SHRMCP, PHR, or CIPD Level 5/7).
• Led an HRIS implementation or migration (e.g., Rippling, Oracle EBS, SAP, Dynamics 365, Odoo) and streamlined HR processes/automation.
• Designed or administered compensation & benefits frameworks, exposure to job grading and salary benchmarking.
• Supported cross border HR operations (preferably between Pakistan and U.S.), including policy harmonization and compliance mapping.
• Familiarity with the utility/power distribution sector and field/contract workforce needs.
• Strong data literacy: HR analytics, KPI design, and presenting insights to leadership.

Why Join Caliber?

As the Human Resources and Operations Manager, you will have a rare chance to architect, influence, and lead the HR function at the heart of a growing, globally connected organization that truly needs your expertise. Join us to lead with purpose, drive sustainable growth, and build a legacy of excellence.