Customer Service Representative

2 weeks ago

Multan, Punjab, Pakistan HighGate Full time 150,000 - 250,000 per year

We are seeking a motivated and enthusiastic Intern – Customer Service Representative to join our team. The ideal candidate will have strong English communication skills (both spoken and written), a basic understanding of CRM systems, and a passion for delivering excellent customer service.

Responsibilities:

  • Handle customer inquiries via phone, email, and other channels in a professional manner
  • Update and manage customer data in the CRM system
  • Assist in resolving customer issues promptly and effectively
  • Maintain a high level of customer satisfaction through clear and friendly communication
  • Collaborate with team members to improve service processes
  • Learn and adapt to company tools, systems, and workflows

Requirements:

  • Good command of English (spoken and written)
  • Basic knowledge of CRM or willingness to learn
  • Strong interpersonal and problem-solving skills
  • Positive attitude and eagerness to develop new skills
  • Ability to work in a team environment

Opportunity:

  • This is an internship position leading to a full-time role for candidates who demonstrate exceptional performance and commitment.

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