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Cutomer Service Representative
2 weeks ago
Job Opportunity: Customer Service Representative
Company: FulfillKaro – Your Trusted Partner in eCommerce Logistics
Location: In Person
Job Type: Full Time
Date Posted: 17/08/2025
Salary: PKR 25000 to 30000 per month
About FulfillKaro
FulfillKaro is a growing logistics company specializing in warehousing and courier services for eCommerce businesses. We prioritize customer satisfaction through efficient and timely delivery solutions.
Key Responsibilities
- Serve as the first point of contact for customer inquiries and support
- Respond to customer queries via phone WhatsApp or email in a timely and professional manner
- Coordinate with internal teams to resolve customer concerns related to deliveries
- Track and follow up on customer orders to ensure satisfaction
- Maintain records of customer interactions and update internal systems
- Escalate unresolved issues to the relevant departments when necessary
Requirements
- Previous experience in customer service or support roles preferred
- Excellent communication skills in Urdu and English spoken and written
- Ability to manage multiple customer queries and resolve issues efficiently
- Comfortable using Microsoft Office and messaging platforms
- Good problem solving skills and attention to detail
- A friendly and professional attitude
What We Offer
- Competitive monthly salary
- Supportive and team oriented work environment
- Opportunity to grow in a fast paced eCommerce logistics company
How to Apply
- Send your CV to
- Or apply via WhatsApp at
- Please include your current location in the application
Job Type: Full-time
Pay: Rs25, Rs30,000.00 per month
Work Location: In person
