UK Taxi
2 days ago
Globe Call Centre is seeking skilled and proactive UK Taxi/Cab Dispatchers & Operators to become part of our expanding operations team. We are looking for individuals who are organized, quick decision-makers, and perform well under pressure. If you have practical experience in dispatch coordination—especially within the UK taxi or transport sector—we'd be delighted to have you onboard
Key Responsibilities
- Assign and manage cab bookings efficiently to ensure prompt service delivery.
- Oversee driver schedules and routes, making necessary adjustments for smooth operations.
- Maintain clear, ongoing communication with both drivers and customers regarding trip status and updates.
- Record and update trip information, driver performance, and daily dispatch logs accurately.
- Adhere to all company policies and transportation compliance standards.
- Address customer concerns and service issues courteously and professionally.
Required Skills & Qualifications
- Minimum 1 year of experience in a cab, taxi, or transportation dispatch role.
- Knowledge of dispatch software, GPS tracking systems, and route management tools.
- Strong communication skills with the ability to stay composed and resourceful during peak times.
- Excellent problem-solving, time management, and organizational abilities.
- A proactive attitude and commitment to delivering reliable customer service.
Office Location: Plot no. 206, East Service Road, I 10/3, Islamabad
Interested candidates may send their resumes at "-"
Job Type: Full-time
Work Location: In person
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