E-commerce Operations Executive
2 weeks ago
Job Summary:
Responsible for managing day-to-day online business activities, including product listing, inventory management, order fulfillment, customer service coordination, and sales reporting to ensure smooth operations and customer satisfaction.
Key Responsibilities:
- Manage online store/marketplace product listings and updates.
- Monitor inventory, coordinate with suppliers, and ensure timely stock replenishment.
- Process orders, handle returns/cancellations, and coordinate with logistics.
- Support digital marketing campaigns and promotional activities.
- Generate weekly/monthly reports on sales, returns, and customer feedback.
Required Skills:
- Knowledge & hands on experience of E-commerce platforms.
- Strong Excel and data analysis skills.
- Communication and coordination ability.
- Problem-solving and time management.
Qualifications:
Bachelor's degree in Business, Marketing, Supply Chain, or related field.
2–3 years of experience in e-commerce or retail operations.
Job Type: Full-time
Work Location: In person
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