Floor Manager

2 weeks ago

Lahore, Punjab, Pakistan Shafaq n Kami Salon Full time 450,000 - 600,000 per year

At Shafaq n Kami, we are committed to providing exceptional client experiences and maintaining the highest standards of service in the beauty and wellness industry. We are seeking a dynamic and professional Floor Manager to oversee daily salon operations, lead staff, and ensure smooth client service delivery.

Key Responsibilities:

  • Supervise daily floor operations and ensure client satisfaction.
  • Manage staff schedules, task assignments, and shift rotations.
  • Maintain hygiene, discipline, and compliance with company SOPs.
  • Handle client concerns with professionalism and efficiency.
  • Train and motivate staff for improved performance and teamwork.
  • Monitor stock usage and coordinate with the stock department.
  • Ensure proper use of salon resources and maintain service quality.
  • Report daily operations and challenges to senior management.

Requirements:

  • Minimum 2–3 years of experience in a supervisory/managerial role (salon/spa/retail preferred).
  • Strong leadership, communication, and conflict-resolution skills.
  • Ability to handle rush hours and manage a large team effectively.
  • Knowledge of salon operations and customer service best practices.
  • Flexible, proactive, and solution-oriented personality.

What We Offer:

  • Competitive Salary Package
  • Staff Discounts on Services & Products
  • Growth and Career Development Opportunities
  • Supportive and Professional Work Environment

Job Type: Full-time

Pay: Rs35, Rs50,000.00 per month

Work Location: In person

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