Solutions Engineer

2 days ago

Islamabad, Islamabad, Pakistan HR POD Careers Full time 900,000 - 1,200,000 per year

Requirements:

  • Experience in solution design, technical pre-sales or customer implementation roles
  • Hands-on experience implementing and deploying software products for enterprise customers
  • 2-4 years of hands-on coding experience in modern programming languages (Python, JavaScript, Go, Java, etc.)
  • Deep understanding of REST APIs, GraphQL, webhooks, and SDK implementation
  • Experience with CI/CD pipelines, cloud platforms (AWS/GCP/Azure)
  • Understanding of microservices, distributed systems, and scalability patterns
  • SQL/NoSQL databases, query optimization, and data modeling
  • Proficiency with Git workflows and collaborative development practices

Responsibilities:

  • Debug complex technical issues across our entire product stack using logs, metrics, and code analysis
  • Write and execute diagnostic scripts to identify root causes of customer issues
  • Collaborate directly with engineering teams to reproduce, isolate, and resolve technical problems
  • Perform code reviews of customer implementations and provide optimization recommendations
  • Guide customers through complex API integrations and SDK implementations
  • Troubleshoot customer code and provide working code samples and solutions
  • Design and document technical solutions for enterprise-level integrations
  • Conduct technical deep-dive sessions with customer engineering teams
  • Contribute to product roadmap discussions based on customer technical feedback
  • Assist in release testing and validation of new features
  • Help maintain and improve internal tools and automation scripts
  • Create technical runbooks and engineering documentation
  • Provide architectural guidance for large-scale customer implementations
  • Support customers during critical production incidents and deployments
  • Analyze performance issues and provide optimization strategies Assist with data migration and system integration projects

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