IT Support Engineer

2 weeks ago

Karachi Defence Housing Society, Pakistan Legendesk Full time 1,800,000 - 2,400,000 per year

Responsibilities

  • Install, configure, and troubleshoot computer systems, network devices, printers, and other peripherals.
  • Respond promptly and professionally to user support requests via phone, ticketing system, or in-person.
  • Diagnose and resolve a wide range of technical issues related to software, hardware, accounts, and network connectivity.
  • Provide clear and detailed documentation of problems, resolutions, and procedures.
  • Perform basic system administration tasks (user account setup, permissions, etc.).
  • Assist in rolling out new software, hardware, applications, and updates.
  • Work collaboratively with other IT team members to escalate and resolve complex issues.
  • Stay up-to-date on relevant technology trends and solutions.

Requirements

  • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
  • 1 year of experience in an IT support or help desk role.
  • Strong working knowledge of common operating systems (Windows, macOS, Linux).
  • In-depth understanding of networking principles and troubleshooting.
  • Excellent problem-solving and analytical abilities.
  • Ability to communicate technical information clearly to both technical and non-technical users.
  • Customer service-oriented attitude.
  • Strong attention to detail and time management skills.

Education BS/MS, IT Background

Shift Night

Benefits

  • Foodpanda
  • Pick & drop
  • Medical
  • Leaves
  • Provident fund

Location Karachi, DHA 6 (onsite)

Job Type: Full-time

Pay: Rs45, Rs50,000.00 per month

Application Question(s):

  • Available for night shift with pick & drop? (Mandatory)

Experience:

  • IT Support: 1 year (Required)

Location:

  • Karachi Defence Housing Society Preferred)

Work Location: In person

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